Hi Christine West, we appreciate your feedback on your Samsung Galaxy Z Flip7. We understand the upgrading to a new device can come with a bit of a learning curve, and can cause frustration as you best align the settings to your preferences. Without knowing what aspects or features of your new device are causing this frustration, we recommend reaching out to our team of experts to assist you directly with any questions or frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Great phone, they made it so slim and fixed the hinge issues. Surprisingly durable.
Written by a customer while visiting ATT.com
Customer Rating
2
Screen peels at hinge
on October 7, 2025
Posted by: flip z3
from Michigan
Conveniently small, but screen started to peel from the get-go.
No, I would not recommend this to a friend.
By Samsung, October 8, 2025
Hello there, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when you have a brand new device that is not functioning as intended or expected. We do offer a one year warranty on devices for workmanship and manufacturing defects. We also have a great article to help our customers transition from standard to foldable form devices titled "Care for your Samsung foldable phone". Please, reach out to our team of experts at your convenience for assistance with the repair process for your device. We appreciate you being a Samsung customer. -Elizabeth