My first Samsung phone for personal use so I am still getting used to it coming from Google phones for the last 10 years. The flip is a total gimmick but I like it's low profile for fitting in my pockets a lot easier. I am still getting used to the front display screen and how best to utilize it other than previewing notifications. The display is beautiful and crisp. The battery performance is very poor for a brand new phone. I have to charge it everyday and that is with about 2.5 hours of usage per day. Call quality seems poor compared to my past phones. I have trouble hearing people on the other end. Work in progress review as I have only had the phone for 3 weeks.
I would recommend this to a friend!
By Samsung, August 18, 2025
Hi there JaredG, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We understand that new devices can take time to discover and best align to your usage. We have some great resources available online to help you with the features that are causing frustration, and additional features. For the battery life of your device we have articles titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet", if the battery of your device does not automatically adjust to your consumption habits as intended. We have also have a few articles available for the calls with your device titled "Samsung phone has poor signal and cannot use data or make calls", "Galaxy phone is unable to make or receive calls", and "Discover the Advanced audio settings on Galaxy devices". We also have the complete manual available for your device online to help you discover the full capabilities and align the settings to your usage. Lastly, our team of experts is available through chat if you prefer one-on-one assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
I love this phone! I’ve had the Flip 3 and Flip 6 and the improvements keep coming. I appreciate the large cover screen and the ease of use in opening and closing the phone. The hinge seems durable and is quiet. I also am loving the larger screen size when open, while appreciating the small size when closed so it fits in my pocket and small bag. I adore this phone!
Phone screen is already starting to show worn marks were the phone folds only had the phone for a month
By Samsung, August 29, 2025
Hi there Ballsinyamom, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how important your phone is to you every day, and how distressing it can be when it is not aligning to your expectations. We have a great article to help our customers transition from standard form devices to this unique foldable titled "Care for your Samsung foldable phone". You can also reach out to our team of experts any time you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
I've switched to samsung after having an iPhone for years. So far, the customization that the Samsung offers is such a step up. I can have the best of both worlds with this phone and I absolutely love it!
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, September 3, 2025
Hey there Gabriela, thank you for sharing your experience switching from an iPhone to a Samsung device and how much you’re enjoying the customization options. We know how important it is to have a phone that offers the flexibility and the satisfaction you need, if you need any kind of assistance please know that we are committed to provide and get you the best out of your new device. You can also refer to this link to learn more about your device: https://www.att.com/device-support/index/9006082/Samsung/SamsungSMF966U/