Customer reviews from ATT.com
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.3
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
24
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
4
69%of customers recommend this product.
(
18 out of
26)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Posted by: FranklinDomino
from Orange county Ca
Verified Purchase:Yes
Came to the Flip 7 after over 15 years of using the iPhone and so far I'm enjoying it. Sure a few small things I do miss but all my apps work and they work great. Battery life is very good and phone doesn't get hot like my iPhone was. Also loving the compact size. The weight of the phone isn't too heavy but still feels solid.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: OgoScripture
from Hackensack, NJ
Verified Purchase:Yes
Good phone. Good pic quality. Convenient for taking selfie.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, August 29, 2025
Hello there, thank you for the feedback on your Samsung Galaxy Z Flip7. We truly appreciate your interest in our AT&T products; we are committed to consistently delivering high-quality phones with exceptional call quality and clear images. We appreciate you entrusting us with the responsibility of serving you at AT&T, you can also check out this link : https://www.att.com/device-support/index/Samsung/SamsungSMF766U to know more about your device.
Written by a customer while visiting ATT.com
Posted by: Nathan black
Verified Purchase:Yes
I had the z flip 5 and it felt very fragile and broke repeatedly. I love the durability and cleanness of the 7. Great phone..
Written by a customer while visiting ATT.com
Posted by: MMCraw
from AL
Verified Purchase:Yes
Upgraded my flip 3 to the flip 7 and i love it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: CO28
Verified Purchase:Yes
Since I had this phone only for 2 weeks, this has been the worst experience.I ever had with a phone. Phone calls keep dropping. People could hardly understand what I am saying, cutting it in and out, in my conversation. I called a t and t and told them that it possibly could be a phone issue, but not getting no help with that. At all, thinking about going back to verizon as soon as possible.
No, I would not recommend this to a friend.
By Samsung, September 3, 2025
Hello CO28, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how important your phone calls are to you every day, and we would love to help you troubleshoot this experience. We have a few troubleshooting guides available online to assist you at your convenience titled "Samsung phone has poor signal and cannot use data or make calls", "Issues with mobile network connection on Samsung phone or tablet", and "Galaxy phone is unable to make or receive calls". Our team of experts is also available through chat to assist further, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Linda Gamblin Gaddis
Verified Purchase:Yes
Fun phone very Retro yet very new. Love the Samsung Galaxy Z flip 7
Written by a customer while visiting ATT.com
Posted by: Anonymous
from The Windy City
Verified Purchase:Yes
First flip phone in over 12 years and i love it. Although it’s an Android, I really wanted a flip and i got one. Love how you can do everything from the front screen; however, still some glitches but nothing to major. Only complaint is the battery life… it dies quicks and over heats fast! Overall, I’m still learning the phone but I will recommend people to try it out!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Cece34
from Chicago, IL
Verified Purchase:Yes
Don't get this phone since thr battery does last long
By Samsung, September 2, 2025
Hi there Cece34, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important the lasting battery life of your device is to you. If the battery life of your device does not maximize after a short period of usage, and alignment to your consumption, we have a few articles available online to assist you with maximizing the battery life. These articles are titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available through chat if you continue to experience this frustration. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com