Customer reviews from ATT.com
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.3
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
46
4 Stars
6
3 Stars
5
2 Stars
1
1 Star
7
75%of customers recommend this product.
(
39 out of
52)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Posted by: Zflip is awful
from Tennessee
Verified Purchase:Yes
This phone is not ready to be on the market. It's the worst I've ever had by far. It's garbage and it makes me want to leave att completely to get some way to get a different phone
No, I would not recommend this to a friend.
By Samsung, April 27, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you for a range of daily tasks, and that you need specific functionality for your continued usage and enjoyment. Without knowing the details of your experience with your device, our team of experts is available through chat to offer any and all options available to ensure your device operates as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from rembert, sc
Verified Purchase:Yes
gets too hot on certain apps
I would recommend this to a friend!
By Samsung, April 27, 2026
Hey East98, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are overall happy with the design and capabilities of your device. We have an article available online to help you troubleshoot the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". We also have our team of experts available to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: CaptainKirk1975
Verified Purchase:Yes
Surprisingly good phone, too early to tell if flipping it will deteriorate the surface of touchscreen
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Like the flip phone very good
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Norse
from Columbia, SC
Verified Purchase:Yes
This is my second Flip. Bigger screen and much better battery.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Huntsville, Texas
Verified Purchase:Yes
Such a cute phone. I loved the idea of it, but the paint chipped easily, the camera quality as a mom who needs good photos on the go was not enough for me, and sometimes it was glitchy on things such as my local bank app. I’ll miss the character and fun of this device, but I did have to go back to iPhone. 🥀 such a fun phone though.
No, I would not recommend this to a friend.
By Samsung, April 10, 2026
Hey Caseylynetteee, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We completely understand how important specific features and capabilities are to you for your chosen device. We have some resources available to help our customers address their frustrations online including the glitching you mention experiencing titled "App is crashing or not working on Samsung phone or tablet" and "Samsung phone or tablet freezes and crashes". We also have our team of experts available through chat to assist you any time you have questions or experience any thing out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Cdub86
from Savannah, GA
Verified Purchase:Yes
I liked it. I’m just used to the apple ecosystem and I couldn’t transfer.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 22, 2026
We understand that switching from the Apple operating system to Android can be a big adjustment, especially when it comes to transferring your content. We are glad you like the Galaxy Z Flip7 design. If you have any questions about your new phone, you can get in touch with us via phone at 800‑331‑0500. Or, for a faster response, you can also DM us on one of our official social media channels:
📱 X (Twitter) @ATTHelp, Facebook at AT&T, or Instagram @att
Thank you for choosing AT&T for your upgrade.
📱 X (Twitter) @ATTHelp, Facebook at AT&T, or Instagram @att
Thank you for choosing AT&T for your upgrade.
Written by a customer while visiting ATT.com
Posted by: Galaxy flip 7
from Michigan
Verified Purchase:Yes
So far is that review date everything is so far good on this phone I haven't had any issues with it the service is way better nothing no problems at all perfect phone
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 22, 2026
Thank you so much for taking the time to share this review! We truly appreciate your feedback and are happy to hear that you are completely satisfied.
If you need help in the future, you can contact us at 800‑331‑0500. Or if you need a faster resolution, you can get in contact with us through one of our official social media support channels:
📱X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Thank you for your honest feedback.
If you need help in the future, you can contact us at 800‑331‑0500. Or if you need a faster resolution, you can get in contact with us through one of our official social media support channels:
📱X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Thank you for your honest feedback.
Written by a customer while visiting ATT.com