Customer reviews from ATT.com
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.3 out of 5
4.3
(32 Reviews)
Open Ratings Snapshot
Rating breakdown 32 reviews
5 Stars
24
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
4
69%of customers recommend this product. 
(
18 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
1 out of 5
1
Do not buy.
on October 18, 2025
Posted by: ShayShay1077
from Jacksonville, fl
Verified Purchase:Yes
I had it 3 weeks and the screen creased up and black blog on screen.
No, I would not recommend this to a friend.
By SamsungOctober 20, 2025
Hello ShayShay1077, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how important your phone is to you every day, and how frustrating it is when your device is not operating as intended. We recommend reaching out to our team of experts through chat to assist you with any and all repair options for your device. We also have a great article available to help our customers transition from standard form to unique foldable devices titled "Care for your Samsung foldable phone". Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best Flip Ever
on October 26, 2025
Posted by: Charles C Patrick II
from Carrollton GA
Verified Purchase:Yes
Expectations Exceeded By Far!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Battery Life
on September 2, 2025
Posted by: D_Blue
Verified Purchase:Yes
Love this phone. Nice and compact. I switched from an iphone. But the battery isn't great. Even on low power mode it still goes fast.
No, I would not recommend this to a friend.
By SamsungSeptember 3, 2025
Hi there D_Blue, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear how pleased you are with the design and features of your new phone. The battery of this device is designed to maximize automatically after a short period of usage, and adjustment to your consumption habits. If this is not your experience, we have some articles available online to help you with the battery of your device. These articles are titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". Our team of experts is also available through chat if this experience continues with your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Added fees
on October 24, 2025
Posted by: Edwin Guzmahn
from Minnesota
Verified Purchase:Yes
Had the next up plan and i still ended up paying $150 worth of fees when i was told only $30 where going to be added to the next bill so my bill was almost $300 after upgrading just 1 single phone imagen if i had 2 or 3 upgrades my bill would have been even worse
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
User
on July 26, 2025
Posted by: Amdy
from Louisville , KY
I really this new phone with all features
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
New and improved!
on August 1, 2025
Posted by: Bobby Dean
from Mississippi
Verified Purchase:Yes
Traded my Flip 4 for the newest version. Love the upgrade.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Back Again
on August 10, 2025
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Enjoying my new Samsung Flip 7
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love this phone!
on August 12, 2025
Posted by: T Burgess
from AR
Verified Purchase:Yes
Ive had a flip 3 for almost 4 years. When they offered to give me a new one for my old one, it was a no brainer. Love the design, the performance, bigger screens, more features! I love this phone!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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