Response from ATT.comBy AT&T, AT&T Care, August 18, 2026
Hey there, Gary. Thank you for sharing your experience. We are truly sorry to hear that your Samsung Galaxy Z Flip7 screen broke within the first month of use. We understand how incredibly disappointing and frustrating it is to deal with a damaged screen so soon after getting a new device, and we take this feedback seriously.
If you need further assistance exploring your repair, replacement, or coverage options, please send us a direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our team can look into this for you.
I love the smaller profile. It doesn't get caught on thinks trying to tear my pocket off. Im still getting used to opening it instead of just start pushing buttons. Clarity is great.