Customer reviews from ATT.com
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.2 out of 5
4.2
(66 Reviews)
Open Ratings Snapshot
Rating breakdown 66 reviews
5 Stars
46
4 Stars
6
3 Stars
5
2 Stars
1
1 Star
8
74%of customers recommend this product. 
(
39 out of 53
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
1 out of 5
1
Screen broke within first month.
on August 8, 2026
Posted by: Gary berset
Verified Purchase:Yes
Junk. Broke in the first month.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, August 18, 2026
Hey there, Gary.
Thank you for sharing your experience. We are truly sorry to hear that your Samsung Galaxy Z Flip7 screen broke within the first month of use. We understand how incredibly disappointing and frustrating it is to deal with a damaged screen so soon after getting a new device, and we take this feedback seriously.

If you need further assistance exploring your repair, replacement, or coverage options, please send us a direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our team can look into this for you.

AT&T Care - Andres
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
She loves her phone and it’s a good one and she re
on June 14, 2026
Posted by: Anonymous
from 386gunclubspur, Cabot 72023
Verified Purchase:Yes
It’s a really good phone and she loves it. I appreciate y’all getting her a good cheap ones thank y’all very much for getting her new phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Pretty happy with a switch from iphone
on June 13, 2026
Posted by: Jthot78
from California
Verified Purchase:Yes
Switched over from apple and it was super easy and the phone is just better more customization
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Great small profile
on June 12, 2026
Posted by: Anonymous
from Blue Ridge, GA
Verified Purchase:Yes
I love the smaller profile. It doesn't get caught on thinks trying to tear my pocket off. Im still getting used to opening it instead of just start pushing buttons. Clarity is great.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great Phone!
on May 26, 2026
Posted by: ISMism
Verified Purchase:Yes
Great Camera! Works great with AI
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Very nice!
on May 9, 2026
Posted by: Shamwow
from Wa
Verified Purchase:Yes
Good phone more durable then I thought no problems so far.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Very Happy
on May 9, 2026
Posted by: bedwards11
from Dexter, MO
Verified Purchase:Yes
Great phone. Very happy with it. Definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone
on April 28, 2026
Posted by: BubbleTae
from Ogdensburg, NY
Verified Purchase:Yes
Great for when you are on the go, easy to use and very convenient
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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