Customer reviews from ATT.com
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.3
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
35
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
6
74%of customers recommend this product.
(
28 out of
38)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Posted by: ShayShay1077
from Jacksonville, fl
Verified Purchase:Yes
I had it 3 weeks and the screen creased up and black blog on screen.
No, I would not recommend this to a friend.
By Samsung, October 20, 2025
Hello ShayShay1077, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how important your phone is to you every day, and how frustrating it is when your device is not operating as intended. We recommend reaching out to our team of experts through chat to assist you with any and all repair options for your device. We also have a great article available to help our customers transition from standard form to unique foldable devices titled "Care for your Samsung foldable phone". Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
Terrible phone
on January 10, 2026
Posted by: dhol
Don't buy this phone - the screen popped and went black after a year and the warranty was up.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Charles C Patrick II
from Carrollton GA
Verified Purchase:Yes
Expectations Exceeded By Far!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: M Simpson
from CA
Verified Purchase:Yes
Poor quality, heats up, extremely fragile screens
No, I would not recommend this to a friend.
By Samsung, December 11, 2025
Hi there M Simpson, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not meeting your expectations. We have a great article available online to help you troubleshoot the temperature of your device titled "Keep your Galaxy device at its normal operating temperature". For the protection and care of your device we have a great article titled "Care for your Samsung foldable phone". We also have our team of experts available through chat to assist you if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: D_Blue
Verified Purchase:Yes
Love this phone. Nice and compact. I switched from an iphone. But the battery isn't great. Even on low power mode it still goes fast.
No, I would not recommend this to a friend.
By Samsung, September 3, 2025
Hi there D_Blue, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear how pleased you are with the design and features of your new phone. The battery of this device is designed to maximize automatically after a short period of usage, and adjustment to your consumption habits. If this is not your experience, we have some articles available online to help you with the battery of your device. These articles are titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". Our team of experts is also available through chat if this experience continues with your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
2
Samsung flip 7 Major screen issues.
on February 28, 2026
Posted by: Tv98
from Vermont
First off this phone is amazing and small and compact I love the ergonomics and the three screens, how ever I have had 2 of these one of the screens broke on the inside the other one broke on the inside as well, I believe it was due to pressure of it being in my side pocket. I highly do not recommend this phone is you work in construction, mechanics, anything heavy duty, very disappoint in these phones and wish the screen had a little more protection, if you can find a beefy case for this phone I highly recommend using it. Now I'm using a second line on my account using an s25 paying out the butt for my own doing. Please do some research before buying this phone it is expensive and not worth it in my opinion.
By Samsung, March 2, 2026
Hey Tv98, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how disappointing it is when your device is not meeting your expectations in functionality. We have an article available online to help our customers transition from standard form to the unique foldable design titled "Care for your Samsung foldable phone". We also have our team of experts available through chat to assist you with any and all repair options available for your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Edwin Guzmahn
from Minnesota
Verified Purchase:Yes
Had the next up plan and i still ended up paying $150 worth of fees when i was told only $30 where going to be added to the next bill so my bill was almost $300 after upgrading just 1 single phone imagen if i had 2 or 3 upgrades my bill would have been even worse
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
User
on July 26, 2025
Posted by: Amdy
from Louisville , KY
I really this new phone with all features
I would recommend this to a friend!
Written by a customer while visiting ATT.com