3 days after purchasing new phone, half of screen went black and started flickering. Returned product. Not at all impressive, considering the phone costed over $2k.
No, I would not recommend this to a friend.
By Samsung, August 11, 2025
Hi Skyview, thank you for sharing your experience of your Samsung Galaxy Z Fold7 with us. We know how frustrating it is to have a brand new device that is not aligning to your expectations. We are always happy to assist our customers in troubleshooting and resolving any frustration they are experiencing with their chosen device. Please, reach out to them any time you have questions about any of your Samsung products, and we hope to hear from you again any time you have additional feedback. Thank you for being a Samsung customer. -Elizabeth
Order was simple to upgrade online.. Few clicks and confirmation. Phone tracking was on point.. All materials to move data etc from phone to phone were simple and all materials needed to do old phone back supplied.
The best fold yet. I have zero regrets or complaints. Love the new wider outter screen and super lightweight. Samsung crushed it with this one. The color is amazing as well. The crease is almost not visible compared to the z fold 5 I had before getting the z fold 7. I didn't want to put a case on the z fold 7 because it so good looking but i know me. The SUPCASE Grip for the z fold 7 is a bit chunky and adds some weight but protects great and has magsafe on the back.
It's great for some thing while open but some app don't adjust for the inside screen
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, August 21, 2025
Hello Nick, thank you for sharing your experience with us. We understand that having the screen open can feel great for certain uses, but it can also be frustrating when some apps don’t adjust properly for the inner screen, which can affect your experience. We're committed to getting you the best products and we are continually working on it; your satisfaction is our top priority. Please feel free to reach out to us for assistance, if you need one and we thank you for giving us the opportunity to serve you at AT&T