Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
127
4 Stars
10
3 Stars
14
2 Stars
3
1 Star
9
91%of customers recommend this product.
(
127 out of
140)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
3
Perfect. I love it exactly what I needed also use
on June 17, 2026
Posted by: Anonymous
from Stanton Ky
Verified Purchase:Yes
Love my phone excellent I would recommend this phone to anyone
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, August 4, 2026
Hi there, Deborah. Thank you so much for taking the time to share your wonderful feedback with us. We are absolutely thrilled to hear that you love your Samsung Galaxy Z Fold7 and that it is exactly what you needed. It is wonderful to know you find it to be an excellent phone and are happy to recommend it to others. We appreciate you choosing us for your upgrade and hope you continue to enjoy the incredible features of your new device.
Thank you for your review and feedback. It truly helps us improve and lets us know how we are doing.
Thank you for your review and feedback. It truly helps us improve and lets us know how we are doing.
Written by a customer while visiting ATT.com
Posted by: BrenFA
from Brooklyn, NY
Verified Purchase:Yes
I'm enjoying my Samsung Galaxy Z Fold. It convenient to use on so many levels, especially when I reading and need a larger screen, the camera is quite nice. I'm learning more about the features as I go.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mrs Williams1
from Oklahoma City, Oklahoma
Verified Purchase:Yes
My z fold 5 had loud phone speakers this phone doesnt. You can't hear anything like movies, music, nothing. I shouldn't have ever upgraded.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, July 28, 2026
We appreciate you taking the time to review the Samsung Galaxy Z Fold7, Mrs. Williams1. It is disappointing to hear that your experience with the speaker volume has been such a letdown, especially since you were used to the great sound on your previous device. Enjoying your favorite movies and music with clear audio is essential, and we truly regret that this upgrade has caused you frustration.
We want to help ensure your device is working properly or assist you with your options. Connecting with us via direct message on our social media channels is the absolute fastest way to get a response from our team. Please send us a message today so we can look into this for you right away.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
We want to help ensure your device is working properly or assist you with your options. Connecting with us via direct message on our social media channels is the absolute fastest way to get a response from our team. Please send us a message today so we can look into this for you right away.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Felts Mills, NY
Verified Purchase:Yes
Nice phone. Great image quality on both screens. A little awkward to hold when open and when folded the screen is smaller than I expected but not a fault of the phone. Fast, responsive, and good battery life. If I had one complaint it would be the lack of color options but overall a great little phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Raul Rosas III
from Tucson, AZ
Verified Purchase:Yes
Having owned one of the earlier models, the Z-Fold 3 I cam tell you this version has been nearly perfected. The crease is almost completely unnoticeable when using the phone. All of the side by side uses for apps are easily viewable with tbe much bigger screen. Along with all of the updates that come with new phones like better cameras and a faster OS this phone is a joy to use. All of the extra screen space to watch videos or to see what is shown through your camera really help to use your app even better.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Washington
Verified Purchase:Yes
Great phone, lighter and thinner than the zfold6
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jarhead0352
Verified Purchase:Yes
The phone is good but its sad that the quality has gone down so much. They removed the stylus to make it thinner, but because of the weird shape of the phone and camera specifically, its hard to protect. I have had the phone a month and even with my otterbox case, one of the camera screens has already broke. There is no way to protect the inside screen and i must have got a piece of sand or something on it before i close it and no i have a black spot on my inside screen. So if you get this ohine be very, very, very careful with it. Its very fragile.
By Samsung, April 29, 2026
Hi there Jarhead0352, we appreciate you sharing your experience of your Samsung Galaxy Z Fold7 with us. We know how important your phone is to you for a range of daily tasks. Our team of experts is available through chat to review all options available to you to resolve the experience you mention with the camera and the display. We also have an article available online to help our customers transition to this unique design titled "Care for your Samsung foldable phone". We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous421
Verified Purchase:Yes
Good phone but the cases for it suck
Written by a customer while visiting ATT.com