Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.5
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
97
4 Stars
6
3 Stars
10
2 Stars
2
1 Star
6
92%of customers recommend this product.
(
96 out of
104)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
4
Just the camera was better on my galaxy note
on September 9, 2025
Posted by: Rob3rto
Verified Purchase:Yes
Amazing phone enjoying the big screen
Response from ATT.comBy -Eli, AT&T CARE, September 12, 2025
Thanks for sharing your thoughts! We’re thrilled to hear you’re loving the immersive big screen of your Galaxy Z Fold7—there’s nothing like having all that space for streaming, gaming, and getting things done. While you found the camera on your Galaxy Note a standout, the Z Fold7 brings a whole new level of flexibility and multitasking power that’s hard to beat. Learn more about your device here: https://www.att.com/device-support/index/Samsung/SamsungSMF966U Keep enjoying your device and all the possibilities it opens up! —Your AT&T Team
Written by a customer while visiting ATT.com
Posted by: JillW
from Mn
Verified Purchase:Yes
LUV IT ❤️ This feels like a regular phone when folded. So much more slim, lighter than my zfold 3 & I am able to text from the smaller screen now. 😃
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: PCambry
Verified Purchase:Yes
Best phone ever, my favorite phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Amanda Sp
from Colorado Springs, colorado
Verified Purchase:Yes
This new design of the z folds inner screen literally came apart within 1 day of use.
No, I would not recommend this to a friend.
By Samsung, September 15, 2025
Hi there Amanda Sp, we appreciate you sharing your experience of your Samsung Galaxy Z Fold7 with us. We understand how distressing it can be to have a brand new device that is not operating as intended. If you haven't done so already, we recommend returning to the store of purchase to work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Overland Park KS
Verified Purchase:Yes
It is a decent device but is missing what I consider essential features. These are:
1. Light pen.
2. Screen based biometrics. The sidebutton is awkward and clumsy.
OneUI did not play well with my laucher. Mine the default, yet it kept requesting that I set default. I use Nova Laucher, mostly because it allows me to place group in another group. OneUI still does not.
1. Light pen.
2. Screen based biometrics. The sidebutton is awkward and clumsy.
OneUI did not play well with my laucher. Mine the default, yet it kept requesting that I set default. I use Nova Laucher, mostly because it allows me to place group in another group. OneUI still does not.
No, I would not recommend this to a friend.
By Samsung, September 26, 2025
Hello SimonB, thank you for sharing your experience of your Samsung Galaxy Z Fold7 with us. We know how important your phone is to you every day for a range of daily tasks. We have some great resources available to assist you with the features of your device that may be causing frustration, and help you have the best experience possible with your device. The complete manual for your device can assist you with the different biometric options for unlocking your device, and the additional software features that may be causing frustration. We also have our team of experts available to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Dissatisfied customer 100
from LA
Verified Purchase:Yes
The phone is great. Processing the exchange through ATT was painful, inconsistent and not rewarding.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Columbia, tn
Verified Purchase:Yes
Switched from iPhone to the z fold 7, will never go back! I love having a tablet when I want it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Daniel Daly
from Seattle, wa
Verified Purchase:Yes
I really enjoy the phone. The only thing that's a little frustrating is the visibility of the fold in the center of the screen
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, October 3, 2025
Hey Daniel, thank you for sharing your thoughts on the Samsung Z Fold 7. We’re thrilled to hear that you’re enjoying your phone overall. We understand that the visibility of the fold in the center of the screen can be a little distracting at times, we want to ensure you that the fold becomes less noticeable with regular use, and adjusting certain viewing angles or screen brightness can also help reduce its visibility. Please feel free to reach out to us if you need any kind of assistance, meanwhile feel free to check out this link: https://www.att.com/device-support/index/Samsung/SamsungSMF966U, to learn more about it's features.
Written by a customer while visiting ATT.com