Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.1
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
22
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
5
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Posted by: Storm90
from Florida
Verified Purchase:Yes
Great Phone for multitasking. The bigger screen is a plus camera is OK. It’s lightweight and thin. The only thing it needs is IP 68 rating or better.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Redding ca.
Verified Purchase:Yes
The phone is fine but it does not have an spen. Thats the entire reason I want the fold phones. Is for the writing capabilities.j
No, I would not recommend this to a friend.
By Samsung, October 17, 2025
Hello Sabotage, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold7 with us. We know how disappointing it is when your device is not meeting your expectations. We do our best to provide as much information about our devices and compatible accessories online to help our customers choose the device that best aligns to their needs. If you are looking for S Pen functionality the Samsung Galaxy S25 Ultra has this accessory. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from MA
Verified Purchase:Yes
Wish there was a stylus..
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, October 3, 2025
Hey there, we appreciate you sharing your feedback on the Samsung Galaxy Z Fold7. We understand that you’re enjoying it but wish it came with a stylus. We can see how having a stylus would make your experience even more convenient and more satisfactory. While that feature isn’t available on this model, we would be happy to explore our other devices or accessories that could give you similar functionality.
Written by a customer while visiting ATT.com
Posted by: User13242
from Texas
Verified Purchase:Yes
Best phone I've had and best fold phone too
Written by a customer while visiting ATT.com
Posted by: CarmenG
Verified Purchase:Yes
The screens look amazing and make multitasking super easy. Charging could be faster, but the big inside screen is perfect for watching shows or using two apps at once. The cameras take really nice photos, and the zoom is super handy.
Written by a customer while visiting ATT.com
Posted by: AsBi
from Denver, CO
Verified Purchase:Yes
A great phone and fun to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sums7ng native
Verified Purchase:Yes
This phone ain't worth the money it's getting sold.
It's needs a s-pen. Back
It's needs a s-pen. Back
No, I would not recommend this to a friend.
By Samsung, September 15, 2025
Hello Sums7ng native, we appreciate you sharing your thoughts about your new Samsung Galaxy Z Fold7. We know that getting a new device can come with a bit of a learning curve. We hope you are enjoying the enhanced features of your camera along with the features of Galaxy AI. The complete manual for your device can assist you with the complete capabilities of your device, and aligning the settings to your preferences. We also have our team of experts available through chat any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Cantstopwontstop
from Sacramento,ca
Verified Purchase:Yes
The fold screen went out after 18 days. The phone wasn't dropped or scratched or anything and att wouldn't replace the device. The Samsung warranty was supposed to cover it so we sent it in and they wouldn't replace it either. A lot of back and forth And they sent me back the phone completely destroyed. I'm still trying to contact Samsung to get this resolved and they are not helping and giving me the run around. I cannot belive this is the way they do business.
No, I would not recommend this to a friend.
By Samsung, September 15, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Fold7 with us. We know how distressing it is when your device is not operating as intended or expected. For your convenience and clarification, we have the full warranty information available online that does cover manufacturing defects and workmanship to help you work towards a resolution with our team of experts. We hope you'll reach out to us again in the future if you would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com