Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.1
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
22
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
5
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Posted by: Mont510
from Sacramento, Ca
Verified Purchase:Yes
The Z Fold7 initially performed well with the thinnest model ever made. However, after 5 months of delicate use in a secure case and no drops the same inner screen and hinge failure that plagued my Z Fold 4 happened once again after paying off the device. Moreover, Samsung had guidelines to not honor the 1 year manufacture warranty to cover hinge failure even though it would've be replaced anyways with inner screen. I was told by the authorized repair shop my out of pocket expense would be $750. I really liked the Z Fold series concept, but I'm done with this lack of quality control and just pushing out new models with no real improvement.
No, I would not recommend this to a friend.
By Samsung, January 16, 2026
Hi Mont510, thank you for your feedback on your Samsung Galaxy Z Fold7. We know how distressing it can be when your device is not operating as intended, and when the repair process does not align with your expectations. We would love to hear from you again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Tomasek
from Chicago
Verified Purchase:Yes
Love it. Great photos and operating very well.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Menamarauder
from Arkansas
Verified Purchase:Yes
This phone is amazing. Im getting older so looking at a little screen up close is not ideal anymore. This phone solves the issue of small text and tiny video sceens.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Roanoke, VA
Verified Purchase:Yes
This is by far the best foldable phone I had ever owned. If Samsung continues to develop the fold series like this i am sold on them forever
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Tucson, Az
Verified Purchase:Yes
I love my phone. Fast and lighter
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Love samsung galaxy fold so many features and the ai is awesome
Written by a customer while visiting ATT.com
Posted by: Divide
from Cleveland Ohio
Verified Purchase:Yes
This Z Fold7 is an awesome phone. The only thing. I wish it had it's own stylus. Other than that I have no complaints whatsoever. Best cellphone ever. I'm most definitely in Love with it. I couldn't have made a better decision.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Craig4939
from Michigan
Verified Purchase:Yes
What an improvement from previous versions of the fold.
Written by a customer while visiting ATT.com