Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.5
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
71
4 Stars
5
3 Stars
7
2 Stars
2
1 Star
5
88%of customers recommend this product.
(
66 out of
75)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Anonymous
from Arlington heights
Verified Purchase:Yes
Great phone no problems so far working well
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Logging into the phone can be a process. Sometimes it fails to recognize my face so I have to enter the PIN. There’s problems with that method too. And it blows through battery at record speed. Can’t wait for the foldable iPhone.
No, I would not recommend this to a friend.
By Samsung, June 15, 2026
Hi there Terry Toalson, thank you for sharing your feedback on your Samsung Galaxy Z Fold7. We know how frustrating it can be when your device is not meeting your expectations, or operating as intended. We have an article available online to help you with the biometrics of your device titled "Use Facial recognition security on a Galaxy phone or tablet". We also have articles available online to help you maximize the battery life of your device titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have the complete manual for your device available online to help you with additional security options for your device. Lastly, our team of experts is available online to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com