Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.5 out of 5
4.5
(96 Reviews)
Open Ratings Snapshot
Rating breakdown 96 reviews
5 Stars
75
4 Stars
6
3 Stars
8
2 Stars
2
1 Star
5
88%of customers recommend this product. 
(
70 out of 80
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Good Quality
on August 1, 2026
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
I’ve been using the Samsung Galaxy Z Fold7 for over year, and it has completely redefined what I expect from a smartphone. It feels lightweight yet solid and durable in hand, with a refined hinge design that feels smooth every time you open it. The main unfolded screen is vibrant, crisp, and smooth. Running multiple apps side-by-side makes productivity effortless—it feels like having a portable tablet right in your pocket. With 512GB of storage, there is plenty of room for high-res photos, 4K videos, and large apps without ever worrying about space. Performance is lightning-fast across everything from daily tasks to gaming. Photos and videos are exceptionally sharp with vivid, true-to-life colors and fantastic low-light performance.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Nice phone
on July 17, 2026
Posted by: Damj
from Az
Verified Purchase:Yes
Love the phone and design
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Large screen luxury
on July 16, 2026
Posted by: Bobby B12
from Boynton Beach, Fl
Verified Purchase:Yes
I love the larger size screen when viewing photos. Also enjoying the screen size for other programs like Excel.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great
on July 5, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
Very good my new galaxy z fold7
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Why did I wait so long?
on July 5, 2026
Posted by: CMiles
from VIRGINIA
Verified Purchase:Yes
The Z-Fold 7 is head and shoulder above my Z-Fold 4. It rook me so long to upgrade because there was absolutely nothing wrong with the 4. But the 7 is thinner and has better everything!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Decent phone
on June 29, 2026
Posted by: T Fergeson
from Ks
Verified Purchase:Yes
For me the biggest pro is the screen size when opened up amd the battery life is pretty good as well.
As for the cons, I'll lead with the things I don't like could also be me not knowing how to run the dern thing.
Punctuation for words like dont or don't. The autocorrect doesn't auto correct on words with apostrophes, you have to choose/tap the correct punctuation. It's minor but still a little annoying.
Notification tones, I can't seem to set a tone for email, texting, socials, etc that are different, everything is the same.......again, this could be me.
I do miss the use of FaceTime more than I thought I would, that's definitely not a phone issue.
There are just certain things you can do with ios that android can't....again, that's a me problem
Last thing is I'm not made aware of when the phone updates. It's probably another setting I can't find.
I'd say if you are going from android to android, do it. You won't regret, iPhone to android, there will be features you will miss and it will take some time to get used to android
By SamsungJuly 7, 2026
Hey T Fergeson, thank you for sharing your experience of your Samsung Galaxy Z Fold7 with us. We know that upgrading to a new device, and changing operating systems can come with a learning curve that can cause some frustration. We have some resources available online to help you fully discover and customize your device including the complete manual for your device, tutorial videos, and our team of experts available to assist you through chat with any questions that come up during your usage. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Meh
on June 11, 2026
Posted by: Anonymous
Verified Purchase:Yes
Logging into the phone can be a process. Sometimes it fails to recognize my face so I have to enter the PIN. There’s problems with that method too. And it blows through battery at record speed. Can’t wait for the foldable iPhone.
No, I would not recommend this to a friend.
By SamsungJune 15, 2026
Hi there Terry Toalson, thank you for sharing your feedback on your Samsung Galaxy Z Fold7. We know how frustrating it can be when your device is not meeting your expectations, or operating as intended. We have an article available online to help you with the biometrics of your device titled "Use Facial recognition security on a Galaxy phone or tablet". We also have articles available online to help you maximize the battery life of your device titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have the complete manual for your device available online to help you with additional security options for your device. Lastly, our team of experts is available online to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
New phone
on June 8, 2026
Posted by: Anonymous
from Arlington heights
Verified Purchase:Yes
Great phone no problems so far working well
Written by a customer while visiting ATT.com
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