Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.5
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
75
4 Stars
6
3 Stars
8
2 Stars
2
1 Star
5
88%of customers recommend this product.
(
70 out of
80)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: ARut
from GA
Verified Purchase:Yes
Everything is great but the battery life is awful.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, September 3, 2025
Hey Arut, we value your honest feedback on your Samsung Galaxy Z Fold7. We can see that while you are happy with everything else about your Samsung device, the battery life has been disappointing, and we can imagine how frustrating that must feel. Please rest assured that we are here to help you address this, if needed we can also help you check other options or ways to troubleshoot the battery health issue. Please feel free to reach out to us and in the meantime, you can also try these steps from your end and check if it makes any changes for your device: 1.Enable Power Saving Mode: Go to Settings > Battery > Power saving mode to activate it. 2.Disable Background Apps: Prevent apps from running in the background to conserve battery life. 3.Adjust Display Settings: Lower the brightness and enable dark mode to reduce power consumption. 4.Limit Background Usage: Turn off auto-sync and disable unused services to optimize battery performance. 5.Use Original Charger: Always charge the device with the original charger to maintain optimal battery health.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Alexandria, VA
Verified Purchase:Yes
I held onto my S21 Ultra almost 3 year until the Z Fold 6 came out, as I wanted the foldables to mature first. Then the 7 and wow! Had to get it. Sadly on my 2nd day, while in a text conversation I sat it open on rear bumper of my Bronco. It fell off and hit my driveway face down and the screen was destroyed. Fortunately I had insurance. So, it's delicate, take care of it but I'm a huge fan of this phone!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Waylow
from Missouri
Verified Purchase:Yes
Very slim but sturdy phone.very glad i upgraded!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Alex12999999999999
Verified Purchase:Yes
Great Phone as expected, the fold function is easy when opening and closing. Screen is great to have on the outside and then opens to a large format tablet view. everything is functionally great. Mic's pick up the smallest sounds during recording. Video and Pictures are HD quality and I can connect to any WiFi when needed along with coverage from the carrier. Videos and music are great, plays games well and the battery life is long lasting.
I really wish they would have kept the S Pen function with this version but I don't miss it. a good styles works just as good.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
I traded the Z Fold 3 for the 7 & I love it! The camera is much better, the battery life is better, & the hinge where it folds is much better.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: FLzman
from FL
Verified Purchase:Yes
I was not expecting it to be this thin. Amazing device.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Dann75
Verified Purchase:Yes
Great phone , good camera, really like the fold aspect, its a tablet and phone in one ! Some minor glitches that i'm sure work out with firmware and better user knowledge. I would buy it again.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Powder Springs, GA
Verified Purchase:Yes
Love the big screen. I'm able to multitask with 2 apps open.
I would recommend this to a friend!
Written by a customer while visiting ATT.com