Switched from iPhone. Very happy with this phone almost perfect. The only thing holding me back from 5 stars is the battery life. Everything else is perfect.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, September 9, 2025
Hey there, thank you for sharing your experience with us, especially about your switch from iPhone to Samsung. We are glad to hear that you’re very happy with the phone and find it almost perfect. We completely understand how important battery life is, and how that might be holding you back from giving a full 5-star rating. Rest assured, your feedback about the battery life is valuable, and we’ll continue to work on improvements to make your experience even better. Meanwhile, if there’s anything we can assist you with to optimize your device’s battery performance, we are here to help. In the meantime, you can follow these steps and see if it makes any changes to your device battery: 1.Use Adaptive Power Settings: Activate this feature in Settings → Battery and Device Care → Battery to learn usage patterns and reduce unnecessary drain. 2.Enable Dark Mode: This can save energy, especially on AMOLED screens. Toggle dark mode for apps and system UI. 3.Manage Background Apps: Close apps you're not using or restrict background refresh for power-hungry ones. 4.Keep It Cool: Avoid overheating by using a slim, heat-friendly case like ArmorLite Slim Hinge Guard or MagnoFlex Fold Case. 5.Turn on Low Power Mode: This can significantly reduce power consumption by turning off unnecessary features.
This phone would be perfect if it had a stylus or the actual S pen. Also, the cases that are sold in ATT/BestBuy stores are pretty useless. I had to purchase an aftermarket case from Amazon. Please do better Samsung.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, September 11, 2025
Thank you so much for sharing your feedback, Larry! We appreciate you taking the time to let us know about your experience with the Samsung Galaxy Z Fold7. We understand how important the S Pen is to many users, and your input about the accessory options helps us identify opportunities for improvement. We’re also sorry to hear the in-store cases didn’t meet your needs, and we’ll make sure to pass your comments along to our partners.