Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.5 out of 5
4.5
(76 Reviews)
Open Ratings Snapshot
Rating breakdown 76 reviews
5 Stars
58
4 Stars
6
3 Stars
5
2 Stars
3
1 Star
4
85%of customers recommend this product. 
(
55 out of 65
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Customer Rating
4 out of 5
4
Fold 7
on September 2, 2025
Posted by: AHuggins
from Austin, TX
Verified Purchase:Yes
I would give this phone a 5 if it still had the digitizer for the S Pen. I should have done more research before buying. If I had know the S Pen was not compatible with this phone I probably would not have bought it. Everything else about the phone is great. The outside screen is larger then previous models which is nice. The phone is super thing and makes you feel like you are going to break it every time you open and close it. It is very light as well.
I would recommend this to a friend!
Response from ATT.comBy -DavidAT&T CARESeptember 8, 2025
Hello there! We truly appreciate you taking the time to share your thoughts on the Samsung Galaxy Z Fold7. While the absence of S Pen digitizer compatibility is understandably disappointing, it’s wonderful to hear that you’re enjoying the larger outer screen and the sleek, lightweight design—those enhancements certainly elevate the daily user experience. Your feedback is incredibly valuable as we strive to innovate and create products that not only meet but exceed our customers’ expectations. Meanwhile, please feel free to check this link to learn more about your device: https://www.att.com/device-support/index/Samsung/SamsungSMS938U
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Samsung Galaxy Z Fold 7
on September 3, 2025
Posted by: Anonymous
from Leesburg IN
Verified Purchase:Yes
Exactly what I wanted. Newer technology since my Fold 4 & bigger screens.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Missing features that I needed
on September 4, 2025
Posted by: SimonB
from Overland Park KS
Verified Purchase:Yes
It is a good enough phone but in the end I returned it because it didn't have all the features that I had on my old phone
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Best folding phone
on September 4, 2025
Posted by: Armyxrays
from Fresno, CA
Verified Purchase:Yes
Switched from iPhone. Very happy with this phone almost perfect. The only thing holding me back from 5 stars is the battery life. Everything else is perfect.
I would recommend this to a friend!
Response from ATT.comBy -EliAT&T CARESeptember 9, 2025
Hey there, thank you for sharing your experience with us, especially about your switch from iPhone to Samsung. We are glad to hear that you’re very happy with the phone and find it almost perfect. We completely understand how important battery life is, and how that might be holding you back from giving a full 5-star rating. Rest assured, your feedback about the battery life is valuable, and we’ll continue to work on improvements to make your experience even better. Meanwhile, if there’s anything we can assist you with to optimize your device’s battery performance, we are here to help. In the meantime, you can follow these steps and see if it makes any changes to your device battery: 1.Use Adaptive Power Settings: Activate this feature in Settings → Battery and Device Care → Battery to learn usage patterns and reduce unnecessary drain. 2.Enable Dark Mode: This can save energy, especially on AMOLED screens. Toggle dark mode for apps and system UI. 3.Manage Background Apps: Close apps you're not using or restrict background refresh for power-hungry ones. 4.Keep It Cool: Avoid overheating by using a slim, heat-friendly case like ArmorLite Slim Hinge Guard or MagnoFlex Fold Case. 5.Turn on Low Power Mode: This can significantly reduce power consumption by turning off unnecessary features.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
No S Pen and horrible case
on September 6, 2025
Posted by: Larry Flow
from Spring, Texas
Verified Purchase:Yes
This phone would be perfect if it had a stylus or the actual S pen. Also, the cases that are sold in ATT/BestBuy stores are pretty useless. I had to purchase an aftermarket case from Amazon. Please do better Samsung.
No, I would not recommend this to a friend.
Response from ATT.comBy -EliAT&T CARESeptember 11, 2025
Thank you so much for sharing your feedback, Larry! We appreciate you taking the time to let us know about your experience with the Samsung Galaxy Z Fold7. We understand how important the S Pen is to many users, and your input about the accessory options helps us identify opportunities for improvement. We’re also sorry to hear the in-store cases didn’t meet your needs, and we’ll make sure to pass your comments along to our partners.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Light as a feather!!
on September 7, 2025
Posted by: Gb08
Verified Purchase:Yes
Love this phone so far. Screens are amazing, super fast software and good battery life. Lightweight and easy to carry around. No complaints.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Samsung Z Fold 7
on September 18, 2025
Posted by: Thomas James
Verified Purchase:Yes
I like the Samsung Z fold 7 features and easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone!
on September 24, 2025
Posted by: Renee W
from PA
Verified Purchase:Yes
Upgraded from the Zfold 5 to the 7. Love it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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