Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
66
4 Stars
7
3 Stars
5
2 Stars
3
1 Star
4
86%of customers recommend this product.
(
62 out of
72)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (AT&T)
Posted by: AACC
Verified Purchase:Yes
Switched from an iPhone to the Galaxy Z Fold 7 and I love it!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anginell
from Atlanta GA
Verified Purchase:Yes
screen glitched the very first day I got the phone. NOT HAPPY. The phone cost too much to start glitching as soon as you take it out the box
No, I would not recommend this to a friend.
By Samsung, January 9, 2026
Hi there Anginell, we appreciate your feedback on your Samsung Galaxy Z Fold7. We know how frustrating it is when your device is not operating as intended or expected, and we would love nothing more than to assist you with troubleshooting this experience. We have some articles available online to assist you with this at your convenience titled "How to adjust refresh rate options on your Galaxy phone or tablet", "Galaxy phone or tablet's screen is frozen or responds too slowly", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available through chat to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Fortworth texas
Verified Purchase:Yes
I have called, i have visited the store in person and no one is solving my problem. This phone heat up when charging and drains the battery so fast.
At the store i was asked to take it to samsung, samsung said they never service phone from providers
At the store i was asked to take it to samsung, samsung said they never service phone from providers
No, I would not recommend this to a friend.
By Samsung, February 17, 2026
Hi there Poline muthaiga, thank you for sharing your experience of your Samsung Galaxy Z Fold7 with us. We know how frustrating it is when your device is not operating as intended or expected. We have a few resources available online to help you troubleshoot these matters at your convenience titled "Keep your Galaxy device at its normal operating temperature", "Get the most out of your Galaxy phone or tablet battery", and "Apps are draining battery on Galaxy phone or tablet". Our team of experts can also offer additional assistance through chat if this matter continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Amazi
Verified Purchase:Yes
Amazing amazing amazing amazing
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Great device absolutely amazing
Written by a customer while visiting ATT.com
Posted by: Efrain Cosme
Verified Purchase:Yes
Great phone love it better then what i had bigger image
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BigWhit99
from Virginia Beach
Verified Purchase:Yes
I love this powerhouse phone!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Gilard
from Boca Raton, FL
Verified Purchase:Yes
Pretty impressive phone after using it for about 2 weeks. I have been on the fence for a long time with the previous Folds due to low camera specs that were much worse than Ultra. Now, even though they forgot to include the 10x zoom camera that Ultra has, it is acceptable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com