Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.3 out of 5
4.3
(78 Reviews)
Open Ratings Snapshot
Rating breakdown 78 reviews
5 Stars
57
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
8
80%of customers recommend this product. 
(
49 out of 61
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
3 out of 5
3
Above average phone
on April 29, 2026
Posted by: Mike1023
from Walker,WV
Verified Purchase:Yes
Much more durable than the flip.
I would recommend this to a friend!
By SamsungMay 1, 2026
Hi there Mike1023, we appreciate you feedback on your Samsung Galaxy Z Fold7. We are pleased to hear you are happy with the durability of your device, and finding it to work so well for your usage. We have some resources available to help you maximize your experience with your device including some great tutorial videos for Galaxy AI and additional capabilties of your device, and our team of experts to assist you with any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
It’s a cool phone
on May 6, 2026
Posted by: Booker09
Verified Purchase:Yes
So far is this phone is pretty cool. Need to find a better case for it but it’s so cool. I haven’t dropped it yet so that’s great. I like that you could do two different things at one time.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Amazing
on May 13, 2026
Posted by: IiTzLurks
Verified Purchase:Yes
Great no problems at all
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Awesome Phone
on May 16, 2026
Posted by: Mowie
from St.Louis, MO
Verified Purchase:Yes
Love the phone. Just got One UI 8.5 and still perfectly fast at even a year old!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Wanted a great phone, didn't get it
on May 22, 2026
Posted by: Anonymous
from Oklahoma City, Oklahoma
Verified Purchase:Yes
I ordered a the Fold 7 and it immediately had issues with the back screens day one. Have tried going to several AT&T stores and was pushed away because no one wanted to help with a warranty claim
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Peak Foldable Perfection
on May 25, 2026
Posted by: David Phillips
from Pueblo, Colorado
Verified Purchase:Yes
Samsung nailed it. The Galaxy Z Fold7 is impossibly thin, incredibly lightweight, and boasts an elite 200MP camera. It is finally the compromise-free tablet-phone hybrid we’ve been waiting for.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
luv this phone
on May 27, 2026
Posted by: eggshell
From an s21ultra to the zfold. This is my favorite fone.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
DONT Get
on June 6, 2026
Posted by: KBHSR
from Mississippi
Verified Purchase:Yes
Glitches right out the box
No, I would not recommend this to a friend.
By SamsungJune 8, 2026
Hello KBHSR, we appreciate your feedback on your Samsung Galaxy Z Fold7. We know how frustrating it can be when you have a new device that is not meeting your expectations in functionality. We have some resources available online to assist you with this experience titled "How to adjust refresh rate options on your Galaxy phone or tablet", "Samsung phone or tablet freezes and crashes", and "App is crashing or not working on Samsung phone or tablet". We also have our team of experts available to assist you further if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
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