Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.4
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
43
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
4
83%of customers recommend this product.
(
39 out of
47)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Posted by: MannyBro
from Houston Texas
Verified Purchase:Yes
This Z Fold is the latest and the best one yet with the ultra thing design to the durability the camera all the AI features multi tasking features the display crisp OLDED this is true innovation and it's absolute best the display is slightly bigger than the older Z Fold 6 but just that slightly bigger screen makes all the difference especially when unfolded and watching videos on YouTube the two biggest problems for me that keeps this phone from a perfect 10/10 or full 5 stars is the display could still be slightly bigger matching the Galaxy+ or Ultra when folded and the battery is the biggest drawback with the Z Fold and it sports the same exact battery as the previous model yes it has a more efficient processor but if your using this for gaming, voice calls, business your going to find yourself charging this a lot and it will not last you long at all while gaming and charging you'll also decrease the overall battery life and that is a huge disappointment for a phone that has a processor, gpu and ram built for intense use such as the use of AI, gaming, Multi tasking hoping that they somehow pull off a battery larger than 5000mAh for the Z Fold 8 but that is just wishful thinking
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, September 30, 2025
Hey Manny, we really appreciate you taking the time to share your detailed thoughts on the latest Z Fold. I understand how much you value the new features and design, from the ultra-durable build and AI capabilities. We understand why the slightly larger unfolded screen stands out for video watching, and we can see your concern about the display size when folded and the battery limitations. Many users feel that even minor differences in screen size and battery life can impact their daily experience. We're thrilled to hear that you find the Z Fold to be a truly innovative device and your feedback is invaluable. Your observations about the display and battery are noted, and insights like yours help guide enhancements in future models or software updates to ensure the device meets your expectations. Meanwhile, do feel free to visit this link: https://www.att.com/device-support/index/Samsung/SamsungSMF966U, to learn more about the device and its features.
Written by a customer while visiting ATT.com
Posted by: AJPF
from Florida
Verified Purchase:Yes
I traded my S25 for the ZFold7 and I regret it.
No, I would not recommend this to a friend.
By Samsung, September 30, 2025
Hi there AJPF, thank you for your feedback on your Samsung Galaxy Z Fold7. We know that transitioning from standard to foldable devices can come with a bit of a learning curve. We recommend browsing the complete manual for your device, and watching some of the amazing videos we have available online to help you with the different usages of your new device. We also have our team of experts available through chat to answer any questions that may come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
Don’t waste your money broke in less then a month
on September 30, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Don’t waste your money broke in less then a month
No, I would not recommend this to a friend.
By Samsung, October 2, 2025
Hi there Jamesratliff, we appreciate your feedback on your Samsung Galaxy Z Fold7. We know how distressing it can be when your have a new device that is not operating as intended. Without knowing the specifics of your experience with your new device, please reach out to our team of experts for one on one assistance in resolving this experience with your device. We also have an article available online to help our customers transition of standard to foldable devices titled "Care for your Samsung foldable phone". We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Marty C
from Milwaukee WI
Verified Purchase:Yes
Always had a Note in the past & didn't think I would ever not have a Note. However, this phone, the large screen & its performance is incredible.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jaybri5
from Louisville ohio
Verified Purchase:Yes
Best Phone ever made!! Seemless awesome for people who need the Fonts to be huge..its like having a small laptop!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Switched from apple
on October 13, 2025
Posted by: Dee94
from Colorado Springs, Colorado
Switched from iphone after being with them from. The very start and im never going back this phone is awesome. Does so much more than my iphone and makes it easy for a mom on the go especially love how big it gets when it's open. It makes filling out paperwork, applications, documents in general so much easier which im Constantly doing. Getting used to the keyboard has been the hardest part but I'll figure it out it's only been a couple days the camera is beyond amazing. The battery lasts all day long
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Romansound
from Orlando Fl
Verified Purchase:Yes
Love the phone thank you!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: AnthonyL04
from Orlando, FL
Verified Purchase:Yes
At first i was a bit sceptic about this phone but after starting to use i realize how great it is, i am bit disappointed though cause the battery life starts to reduce too fast even if i just got charge and doent use it, also the front camera while the phone is opened doesn't have good quality
I would recommend this to a friend!
Written by a customer while visiting ATT.com