Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
34
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
3
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Posted by: Happyz7
Verified Purchase:Yes
So happy I switched from iPhone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: ThrownCastro
Verified Purchase:Yes
Not a fan... wish I could down grade back to my iPhone 13pro.
By Samsung, September 4, 2025
Hi there ThrownCastro, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Fold7. We know that changing operating systems and transition from a standard form device to a unique foldable can come with a steep learning curve, and we would love to help you fall in love with the capabilities and usage of your new device. We have some great resources available online including the manual for your device to help you with the settings, videos highlighting the unique features and usage of your device, and our team of experts to answer any questions through chat that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Eat a D
from Texas
Verified Purchase:Yes
Such a rip off, look at all the added charges from ATT&T befire tou buy
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from PITTSBURGH PA
Verified Purchase:Yes
I got this phone so I could watch the football and basketball games while working
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Chakramama
from Omaha ne
Verified Purchase:Yes
I love this phone I’m very glad I got it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sroberts7758
from Gloucester City, NJ
Verified Purchase:Yes
This device is absolutely amazing! The screen size when closed is just as good as any other device, then when you open it up, angels sing!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mikeydnp
from Rhode island
Verified Purchase:Yes
Very disappointed, a very unnecessary phone, too big, no extra advantages
No, I would not recommend this to a friend.
By Samsung, September 26, 2025
Hi there Mikeydnp, thank you for sharing your thoughts about your Samsung Galaxy Z Fold7 with us. We know that adjusting from a standard form a foldable can come with a bit of a learning curve. We have some great resources to assist you with your discovery of your new device, and best aligning the settings and usage to your preferences. These include the complete manual for your deivce, great videos highlighting different features and capabilities, and our team of experts who can offer additional assistance with any questions that come up along the way. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: MannyBro
from Houston Texas
Verified Purchase:Yes
This Z Fold is the latest and the best one yet with the ultra thing design to the durability the camera all the AI features multi tasking features the display crisp OLDED this is true innovation and it's absolute best the display is slightly bigger than the older Z Fold 6 but just that slightly bigger screen makes all the difference especially when unfolded and watching videos on YouTube the two biggest problems for me that keeps this phone from a perfect 10/10 or full 5 stars is the display could still be slightly bigger matching the Galaxy+ or Ultra when folded and the battery is the biggest drawback with the Z Fold and it sports the same exact battery as the previous model yes it has a more efficient processor but if your using this for gaming, voice calls, business your going to find yourself charging this a lot and it will not last you long at all while gaming and charging you'll also decrease the overall battery life and that is a huge disappointment for a phone that has a processor, gpu and ram built for intense use such as the use of AI, gaming, Multi tasking hoping that they somehow pull off a battery larger than 5000mAh for the Z Fold 8 but that is just wishful thinking
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, September 30, 2025
Hey Manny, we really appreciate you taking the time to share your detailed thoughts on the latest Z Fold. I understand how much you value the new features and design, from the ultra-durable build and AI capabilities. We understand why the slightly larger unfolded screen stands out for video watching, and we can see your concern about the display size when folded and the battery limitations. Many users feel that even minor differences in screen size and battery life can impact their daily experience. We're thrilled to hear that you find the Z Fold to be a truly innovative device and your feedback is invaluable. Your observations about the display and battery are noted, and insights like yours help guide enhancements in future models or software updates to ensure the device meets your expectations. Meanwhile, do feel free to visit this link: https://www.att.com/device-support/index/Samsung/SamsungSMF966U, to learn more about the device and its features.
Written by a customer while visiting ATT.com