Customer reviews from ATT.com
Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Average customer rating
4.4 out of 5
4.4
(57 Reviews)
Open Ratings Snapshot
Rating breakdown 57 reviews
5 Stars
43
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
4
83%of customers recommend this product. 
(
39 out of 47
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Exactly how it should be
on August 10, 2025
Posted by: DRSALEX
from Milwaukee
Verified Purchase:Yes
This phone will make you not want a regular phone again
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Fold7 bid improvement
on August 11, 2025
Posted by: mohlin1
Verified Purchase:Yes
Better battery life than other folds
I would recommend this to a friend!
Response from ATT.comBy -EliAT&T CAREAugust 19, 2025
Hey Mohlin, thank you for sharing your valuable feedback. We understand that battery life is a key factor when choosing a foldable device, and it’s important to ensure it meets your daily needs and we are really happy to hear that you are content with the device battery and that it is living up to your expectation. Please feel free to reach out to us if you require any kind of assistance or wants to explore more of our products, we are here to help.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Knocked Out Of the Park This Time!
on August 15, 2025
Posted by: John FL
from Florida
I think Samsung has really knocked it out of the park this time. I've had the Z Fold 3 and 5 and liked them, but they were not as good as they could have been. I didn't like the narrow screen when it was closed and the cameras were disappointing as well. The 7 however solves both of those complaints! The closed screen is perfectly sized and the cameras are as good as the Galaxy S25 Ultra. The phone remains fast, and the unfolded screen is just excellent for viewing spreadsheets, documents, photos, or especially videos. It's also awesome when you use apps like Google Calendar. Honestly this may be the best phone Samsung has ever made. It's a bit pricey, but worth it. Especially if you take advantage of the trade in offer.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Samsung for life
on August 17, 2025
Posted by: Anonymous
from San Francisco California
Verified Purchase:Yes
Love it always been a Samsung girl
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Charging
on August 22, 2025
Posted by: Kathy love
Verified Purchase:Yes
Charging doesn't last long
Response from ATT.comBy -EliAT&T CAREAugust 29, 2025
Hey Kathy, we value your feedback on your Samsung Galaxy Z Fold7. We understand how inconvenient and frustrating it must be to have a device that isn't holding charge as long as you expected, especially when you rely on it throughout the day. We are here to work together to identify what might be causing this and explore some steps that can help improve your battery life, please feel free to reach out to us. In the meantime, you can try this troubleshooting steps and check if it helps with the charging issue:

1.Check Charging Settings: Ensure that fast charging is enabled in your device's settings.
2.Inspect Charging Cable and Charger: Verify that the charging cable and adapter are functioning properly and are compatible with your device.
3.Clean Charging Port: Dust and debris can obstruct the charging port, so clean it gently with a soft, lint-free cloth.
4.Test Charger and Outlet: Use a different charger and outlet to rule out any issues with the charger itself.
5.Battery Usage: Check your battery usage in the settings to identify any apps that may be draining your battery.
6.Power Saving Mode: Activate power-saving mode to limit background processes and extend battery life.
7.Update Software: Ensure your device has the latest software updates, as they may include improvements for battery performance.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone!
on August 24, 2025
Posted by: Rajuncajun6977
from TN
Verified Purchase:Yes
Love this phone! The best one yet!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Excellent phone
on August 25, 2025
Posted by: Anonymous
from Park Rapids mn
Verified Purchase:Yes
I really like the phone excellent experience great fast phone
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Amazing so thin and powerful download all my data
on August 25, 2025
Posted by: Anonymous
from Hartford CT
Verified Purchase:Yes
Best phone ever I recommend to everyone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Showing 9-16 of 57 results 
<< 1 2 3 4 5 ... 8 >>