Customer Reviews for GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Customer Rating
5
Great Product.
on January 5, 2025
Posted by: Glen C
from Homer Glen Illinois
I love this new Microwave. Works as expected. Was looking for the best exhaust option for an over the stove Microwave. This works great for removing all cooking fumes and smoke.
The slide in/out is not working properly. It won't shut close and and won't open. You need to lightly force it to open and closed. It was installed only last Dec 18,2024. I need to contact GE and hopefully they will fix it. I bought this microwave because of this extendable vent
Response from geappliances.comBy Kacie, GE_Appliances, January 11, 2025
We appreciate you letting us know about your microwave. We know how important it is to have the vent working properly. We strongly encourage you to take advantage of your one-year warranty with us by calling 833-426-3393 or scheduling service online here: https://www.geappliances.com/ge/service-and-support/service.htm
I bought this to replace an over-the-range microwave that died and it fills the space perfectly and looks good. However, the “surface light” which shines over the stove is so ugly. It’s off- center and the halogen bulb glares through the glass, plus it’s *dangerously* hot! If you use that lamp it also makes the inside of the microwave oven super hot — I put a little room thermometer inside and it’s reading 100+degrees F, and mind you, this is without having used the microwave for cooking, just from having the light on. It’s really poor product design — I can’t understand why anyone is using halogen bulbs like this anymore.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, December 31, 2024
We're sorry to hear about the halogen light getting too hot. We are going to be reaching out over email to get more information. Please respond at your earliest convenience.
I was hesitate about this particular model due to the fact it had the knob, and I did not know who it would look. Fast forward it looks nice and the surface light is bright which I am thoroughly excited about. I tested other functions and was quite surprise. The reheat button I am impress. My husband reheat or uses the microwave for everything. So this reheat element is the best.
My other unit was a full 36 inches and didn't I need to buy additional side panels. It was larger and better looking. I wished that GE had not stopped making that model because it was better overall.