I love GE Microwaves. I have used many different brands in places I have lived as well as other people's homes. GE has always stood out to me for the best performance. This microwave works well and no issues so far. However, I am pretty disappointed in the build quality, especially for the price. The cheapo whirlpool I took out was way more sturdy and felt like it would hold up to daily use better. This new microwave was kind of a stretch on the price for me, and the door just feels cheap. and will possibly break over time, if not careful. I'm just disappointed to spend so much money on a premium product and to find out it is cheaply built. It does seem to work well, and I really like the 400 cfm fan with the extension, but I still regret upgrading at this point.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 30, 2025
We completely understand the importance of an appliance meeting your expectations. Your comments regarding the new microwave are extremely important to us and will be considered by our product design team for review.
Cooks evenly. Power level good. Looks nice. Feels like plastic handle. Would prefer keypad instead of dial. It takes longer to set and only has 15 second intervals. Unfortunately installer took instruction manual with him.
Great microwave. Cooks food as expected and the large interior is nice. The controls are simple and easy to use. We thought the knob to set the cook time might be bothersome but it’s really not bad. The microwave itself and the fan are both on the loud side. I thought for a modern microwave it would be a bit quieter. The extending fan is a nice feature and it definitely helps capture a little more steam and smells. I would recommend this microwave.
Thought I would love this microwave. Like the adjustable stove vent, capacity, features. Heats quickly and evenly. Then the interior light stopped working about a month after I bought it. Can get the light to flicker if I slap the top of the interior. Of course this light is not accessible so it looks like I'll just have to do without.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, April 21, 2025
We'd like to assist you with your light going out in your microwave. The cooktop light is an LED lamp. The LED lamp is consumer replaceable. We recommend referring to page 21 of the owner's manual for guidance. Here is the link: https://products-salsify.geappliances.com/image/upload/s--arno_CPT--/a9a00565087fe27fbae70f5682b78d4fb2786df1.pdf
Took long time to get this appliance, almost 2 months from the order date, at the end this appliance is awesome and works perfectly well and it has enough room for big dishes.
Stopped working after a year. Plastic components in the pop out vent that break off. You have to unscrew the frame to clean the filters. Don’t buy it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 7, 2025
While we understand the importance of an appliance lasting for a long period of time, it is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance. Your feedback is very important to us, and we will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.