Customer reviews from geappliances.com
GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Average customer rating
4.4
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
112
4 Stars
34
3 Stars
14
2 Stars
4
1 Star
9
91%of customers recommend this product.
(
100 out of
110)
Customer Reviews for GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Customer Rating
5
Really nice appliance
on August 26, 2025
Posted by: WirelessNerd
[This review was collected as part of a promotion.] So far so good. Very nice appliance, and obvious quality. I like the ergonomic controls and roller dial rather than keypad to set cook duration. I'm still getting used to the dark gray interior. It'll grow on me eventually. The exhaust fan is crazy powerful and the ability to connect to exterior venting is a huge bonus.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked Less Than One Year!
on August 20, 2025
Posted by: Zinner
from Grand Rapids, MI
This microwave has shorted out. Not heating at all. Sounded like an electronic arcking within the control pad. Instantly quit heating.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 25, 2025
We'd like to help out with your microwave not powering on. We suggest scheduling service with our Bodewell team. We're confident that they can get this resolved. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid so far
on July 15, 2025
Posted by: Kracken
from California
It looks good in the Kitchen. It has many features that we like and use. So far, no issues with it. Installation was a pain.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great microwave
on July 15, 2025
Posted by: JDub75
from DFW, TX
My only criticism of this product is that the timer can only be set in 15 second.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not purchase
on July 14, 2025
Posted by: beckyj19
I have had this microwave since september of 2023. I didn't start using the microwave until January of 2024 when my kitchen was complete. It died about a month ago. So...I used it for a year and a half, and now I have to buy a new one. Absolutely unacceptable.
Response from geappliances.comBy Tierra, GE_Appliances, July 18, 2025
We are more than glad to lend a hand with your microwave. Sometimes shutting off the circuit breaker or fuse that supplies power to the microwave oven for 30 seconds will help. We recommend doing this.
Keep an eye on your inbox for an email from a team member seeking additional details. Please respond promptly when you receive it.
Keep an eye on your inbox for an email from a team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid choice with great hood feature
on July 12, 2025
Posted by: Joshua18
Appreciate the easy-to-use touchscreen and dial combination.
Microwave is very powerful, and the extra pop-out ventilation hood is awesome.
I use it all the time when cooking on my range.
Microwave is very powerful, and the extra pop-out ventilation hood is awesome.
I use it all the time when cooking on my range.
The only thing that would have been helpful would be a rack--I didn't realize the microwave didn't come with one, and there aren't any peg-holes on the sides to attach one.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looking great!
on June 20, 2025
Posted by: sunnyday226
from Utah
Just got it installed last night. I'm going to love the extra fan. From the photos it looked obnoxiously large, but it isn't, and is so easy to use. You just push on it and it goes in or out very nicely. It was easy for the installers, complete with template, etc. I heated up a up of water and it was easy. Now to learn the controls. I still haven't figured out the knob, but it shouldn't be hard.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Powerful
on June 14, 2025
Posted by: DF11
More powerful and larger capacity than our previous microwave
Lighter weight door and easy to open
Lighter weight door and easy to open
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com