Customer reviews from geappliances.com
GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Average customer rating
4.3
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
113
4 Stars
34
3 Stars
16
2 Stars
6
1 Star
9
89%of customers recommend this product.
(
101 out of
113)
Customer Reviews for GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Customer Rating
3
Great power and serviceability!
on November 27, 2025
Posted by: Burrito Maniac
from Gladstone, OR
Great microwave, installation was easy including exhaust installation and all the features and usability. Except... The GE Chef Connect is an absolute nightmare of impossibility, that is precisely where the three stars come from otherwise it would be five stars. And I'll drop that more if connection is a bust.
I would recommend this to a friend!
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Julia, GE Appliances, December 1, 2025
We're glad to hear you're enjoying your microwave, and we'd like to help with the Chef Connect feature. You can read more about this feature and how to connect your appliances on page 17 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--oo4GU8qf--/a9a00565087fe27fbae70f5682b78d4fb2786df1.pdf).
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on October 21, 2025
Posted by: 94kay
seems to be quiet and functional, still finding new features
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 15, 2025
Posted by: Jane Micro
from The Villages Fl
[This review was collected as part of a promotion.] Looks rich! Love the fact that it has a vent hood attached
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Fail-Safety
on October 7, 2025
Posted by: BobScof
from Ct
I want to talk about the bone-headed idea of the microwave not running w/o food in it. Running a microwave w/o food in it is bad for the microwave---correct.
So, having the microwave not run unless food is in it is a good idea! How has GE acheived this? It does this by monitoring the door opening and closing. DUMB! I can run the microwave with food in it and if I come back to it 10 minutes later to restart, I can't! If I open and close the door, it will start. Why does it not know that the door has not been opened since it last was run? Actually, I could have opened the door, removed the food and it would not know and would run now w/o food in it. This breaks the logic of failsafe engineering. SHAME ON GE!
So, having the microwave not run unless food is in it is a good idea! How has GE acheived this? It does this by monitoring the door opening and closing. DUMB! I can run the microwave with food in it and if I come back to it 10 minutes later to restart, I can't! If I open and close the door, it will start. Why does it not know that the door has not been opened since it last was run? Actually, I could have opened the door, removed the food and it would not know and would run now w/o food in it. This breaks the logic of failsafe engineering. SHAME ON GE!
I would recommend this to a friend!
Features
1
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Dianna, GE Appliances, October 8, 2025
Your feedback is very important to us. We would like to provide some guidance to help with this feature on your microwave unit. If food is placed into the cavity before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the microwave that food has been placed inside.
This unit also has a cooking complete reminder. It will remind you that you have food in the oven, the oven will display F OOD IS READY and beep once a minute until you either open the oven door or press the Cancel/Off button. You can find more details about this and other sensor cooking features in the manual at the link here (Page15-16) https://products-salsify.geappliances.com/image/upload/s--oo4GU8qf--/a9a00565087fe27fbae70f5682b78d4fb2786df1.pdf
This unit also has a cooking complete reminder. It will remind you that you have food in the oven, the oven will display F OOD IS READY and beep once a minute until you either open the oven door or press the Cancel/Off button. You can find more details about this and other sensor cooking features in the manual at the link here (Page15-16) https://products-salsify.geappliances.com/image/upload/s--oo4GU8qf--/a9a00565087fe27fbae70f5682b78d4fb2786df1.pdf
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Microwave
on September 23, 2025
Posted by: RangeFailure
[This review was collected as part of a promotion.] I like the cook - reheat feature. I can put leftovers on a plate and automatically cooks to the desired time and doneness.
I would rate this appliance higher, but I find that the select knob require too many clicks to perrform an action.
Written by a customer while visiting geappliances.com
Customer Rating
5
Really nice appliance
on August 26, 2025
Posted by: WirelessNerd
[This review was collected as part of a promotion.] So far so good. Very nice appliance, and obvious quality. I like the ergonomic controls and roller dial rather than keypad to set cook duration. I'm still getting used to the dark gray interior. It'll grow on me eventually. The exhaust fan is crazy powerful and the ability to connect to exterior venting is a huge bonus.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked Less Than One Year!
on August 20, 2025
Posted by: Zinner
from Grand Rapids, MI
This microwave has shorted out. Not heating at all. Sounded like an electronic arcking within the control pad. Instantly quit heating.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 25, 2025
We'd like to help out with your microwave not powering on. We suggest scheduling service with our Bodewell team. We're confident that they can get this resolved. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid so far
on July 15, 2025
Posted by: Kracken
from California
It looks good in the Kitchen. It has many features that we like and use. So far, no issues with it. Installation was a pain.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com