Customer reviews from geappliances.com
GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
112
4 Stars
34
3 Stars
13
2 Stars
4
1 Star
9
91%of customers recommend this product.
(
100 out of
110)
Customer Reviews for GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Customer Rating
5
Great features
on October 15, 2025
Posted by: Jane Micro
from The Villages Fl
[This review was collected as part of a promotion.] Looks rich! Love the fact that it has a vent hood attached
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on October 21, 2025
Posted by: 94kay
seems to be quiet and functional, still finding new features
Written by a customer while visiting geappliances.com
Customer Rating
3
Great power and serviceability!
on November 27, 2025
Posted by: Burrito Maniac
from Gladstone, OR
Great microwave, installation was easy including exhaust installation and all the features and usability. Except... The GE Chef Connect is an absolute nightmare of impossibility, that is precisely where the three stars come from otherwise it would be five stars. And I'll drop that more if connection is a bust.
I would recommend this to a friend!
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Julia, GE Appliances, December 1, 2025
We're glad to hear you're enjoying your microwave, and we'd like to help with the Chef Connect feature. You can read more about this feature and how to connect your appliances on page 17 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--oo4GU8qf--/a9a00565087fe27fbae70f5682b78d4fb2786df1.pdf).
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this product!
on December 7, 2025
Posted by: Andreea25
[This review was collected as part of a promotion.] Like this product, easy to install and good ventilation!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Too Much Knob Turning and Pushing
on January 23, 2026
Posted by: Stu98
The push button knob is very annoying. Instead of a keypad with 10 digits you have to push and turn this knob to enter numbers. A lot of pushing and turning of the knob. For microwave time, the time is in 15 second increments, with a keypad you could put in exactly the time you want. Not a well thought out design.
Response from geappliances.comBy Dianna, GE_Appliances, January 26, 2026
We will share your comments about the timer and push knob to our product teams so they may review further.
Written by a customer while visiting geappliances.com
Customer Rating
1
Shows 4 grease filters, only comes with 2
on February 6, 2026
Posted by: CountTheFilters
I have spoken with two different agents, chatted with another agent, and two out of the three are insisting on gaslighting me that this unit only has 2 grease filters despite the photos on this page showing 4 and the owner’s manual referencing 4. My unit only came with the front two that are only used when the hood is extended. I would love to buy the two for the back that are always exposed and used when the exhaust is being used. But because the diagram on GE’s website doesn’t give a part number and doesn’t show those grease filters, GE’s agents are acting like they don’t exist. Obviously there should be grease filters there because otherwise those back vents are exposed which leaves everything behind those vents, including the LED wiring, exposed to grease. And again, the photo on this page and the picture in the owner’s manual show FOUR grease filters. I want the ones for the back, I will pay for the ones that go on the back. I just need to know the part number because the ones that go on the back are smaller, I can’t use the same ones from the front. I estimate the back ones need to be around 4.5” x 7.5” where the front ones that are on the extended hood are 5.5” x 7.5”.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, February 12, 2026
We'd like to share some information about the grease filters and we apologize for any confusion. This model comes with two grease filters installed at the bottom of the unit, which does collect and protect the entire unit from grease. The product photo included does show a total of 4 filters, but this image is displaying how the filters are inserted, without having the preexisting filters removed. You can check out the full parts breakdown for your model by viewing this link here: https://www.geapplianceparts.com/store/parts/assembly/PVM9225SR1SS
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as good as the previous model
on March 16, 2026
Posted by: Randy Blose
This was a replacement for our 6 year old GE microwave. First, it is noisy when it starts then quiets down a bit. Seems like something is out of balance. There is no nightlight feature. It seems to have less feature than our old one.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Vikki, Cafe_Appliances, March 18, 2026
We recommend having the noise you've described checked by calling our GE Appliances service team - Bodewell at 1-833-426-3393 to schedule an appointment to have your microwave evaluated and repaired as needed. While this microwave doesn't offer a specific night light setting, it does offer a High and Low setting.
Written by a customer while visiting geappliances.com
Customer Rating
3
Get Rid Of The Knob
on April 1, 2026
Posted by: DebraMTNJ
from New Jersey
We replaced another GE profile microwave with this one since I wanted a microwave that had a an exhaust fan that extended over the front burners (my stove has the large burners in the front). My husband swapped them out pretty easily. The one I replaced was powerful and heated things very quickly. I love the ability to press on the hood and have the exhaust fan extend over the front burners to help suck up the smells (from frying in particular). This model doesn’t have the panel with the numbers making it cumbersome to set exact cooking times; instead it has a knob that sets the time and also the different modes. I HATE this knob because now I have to set the time closest to the time I want and then once the microwave goes on (per GE) I have to adjust to the time I actually want (which gets confusing since it keeps counting down while I’m trying to set it). It’s really annoying that it’s set up to increase/decrease in 15 second/minute increments. Who thought this was a good idea? Other than that, it works well, and it’s manufactured to work with a GE profile stove (while my stove is GE it’s not a profile one so this feature doesn’t work.) I would have checked the reviews prior to buying this (my husband purchased it) and if I saw a review like mine, I wouldn’t have purchased it. All of my other GE appliances work well (love the dishwasher) but this microwave falls short. Sorry GE
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Don, GE_Appliances, April 2, 2026
The model PVM9225SRSS does come with a dial on the control panel. We'll be sure to pass along your feedback on the dial control. This microwave comes equipped with an extended vent, so the microwave capture rate is double the rate of typical over-the-range models. Make sure you take advantage of the Steam Clean mode that makes it easy to clean spills and stuck-on food in no time. You can find the instructions on using this feature on pg. 16 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--oo4GU8qf--/a9a00565087fe27fbae70f5682b78d4fb2786df1.pdf.
Written by a customer while visiting geappliances.com