Customer Reviews for GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Customer Rating
2
Too Much Knob Turning and Pushing
on January 23, 2026
Posted by: Stu98
The push button knob is very annoying. Instead of a keypad with 10 digits you have to push and turn this knob to enter numbers. A lot of pushing and turning of the knob. For microwave time, the time is in 15 second increments, with a keypad you could put in exactly the time you want. Not a well thought out design.
Response from geappliances.comBy Dianna, GE_Appliances, January 26, 2026
We will share your comments about the timer and push knob to our product teams so they may review further.
[This review was collected as part of a promotion.] I have been without a microwave man’s this lovely hole for the past year. I even bought all new GE appliances; including a microwave. It didn’t fit. So ridiculous. DO NOT BUY.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, December 17, 2025
Over-the-Range Microwaves should be installed in a 12" minimum to 13" maximum deep cabinet. In order to install an Over-the-Range Microwave under a deeper cabinet such as 14", 15", or 16" deep, a Bump Out Kit is required. The Bump Out Kit is a wall bracket that extends the Microwave forward by 3". Here's a link to view the specifications on this microwave. https://products-salsify.geappliances.com/image/upload/s--BkMhMJa5--/onedom3sxyzkjmiupzxh.pdf
Please review the following link regarding the installation of over the range microwaves in 15" deep cabinets. https://products.geappliances.com/appliance/gea-support-search-content?contentId=19551
Great microwave, installation was easy including exhaust installation and all the features and usability. Except... The GE Chef Connect is an absolute nightmare of impossibility, that is precisely where the three stars come from otherwise it would be five stars. And I'll drop that more if connection is a bust.
I would recommend this to a friend!
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Julia, GE Appliances, December 1, 2025
We're glad to hear you're enjoying your microwave, and we'd like to help with the Chef Connect feature. You can read more about this feature and how to connect your appliances on page 17 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--oo4GU8qf--/a9a00565087fe27fbae70f5682b78d4fb2786df1.pdf).
I want to talk about the bone-headed idea of the microwave not running w/o food in it. Running a microwave w/o food in it is bad for the microwave---correct. So, having the microwave not run unless food is in it is a good idea! How has GE acheived this? It does this by monitoring the door opening and closing. DUMB! I can run the microwave with food in it and if I come back to it 10 minutes later to restart, I can't! If I open and close the door, it will start. Why does it not know that the door has not been opened since it last was run? Actually, I could have opened the door, removed the food and it would not know and would run now w/o food in it. This breaks the logic of failsafe engineering. SHAME ON GE!
I would recommend this to a friend!
Features
1
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Dianna, GE Appliances, October 8, 2025
Your feedback is very important to us. We would like to provide some guidance to help with this feature on your microwave unit. If food is placed into the cavity before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the microwave that food has been placed inside. \nThis unit also has a cooking complete reminder. It will remind you that you have food in the oven, the oven will display F OOD IS READY and beep once a minute until you either open the oven door or press the Cancel/Off button. You can find more details about this and other sensor cooking features in the manual at the link here (Page15-16) https://products-salsify.geappliances.com/image/upload/s--oo4GU8qf--/a9a00565087fe27fbae70f5682b78d4fb2786df1.pdf\n\n
[This review was collected as part of a promotion.] I like the cook - reheat feature. I can put leftovers on a plate and automatically cooks to the desired time and doneness.
I would rate this appliance higher, but I find that the select knob require too many clicks to perrform an action.