Customer reviews from geappliances.com
GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(178 Reviews)
Open Ratings Snapshot
Rating breakdown 178 reviews
5 Stars
113
4 Stars
34
3 Stars
16
2 Stars
6
1 Star
9
89%of customers recommend this product. 
(
101 out of 113
)
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Customer Reviews for GE Profile - 2.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Extendable Slide-Out Vent - Stainless Steel
Customer Rating
5 out of 5
5
Perfect upgrade for our old microwave.
on November 1, 2023
Posted by: Brian1958
from St. Petersburg, FL
Great microwave! We love the fan and lights. We also find the link between the range and microwave (light and fan) to be very convenient.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Good upgrade
on October 21, 2023
Posted by: Jws395
from Syracuse, NY
Nice finish. Actually like the dial a lot. Extra vent power for OTR is nice
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
New features
on October 19, 2023
Posted by: Boxer3
from Pennsylvania
Not as user friendly as the previous one. Miss the night light feature
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Extend A Vent
on October 18, 2023
Posted by: Curetalk
from North Carolina
This microwave is great; the extend a vent feature is just what I needed with my 36" range.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
How do I use it?
on October 5, 2023
Posted by: DJ in need of help
from Monclova Ohio
I am not sure how many stars to give when still trying to use it. It didn't come with an owner's manual. I called GE to get one, but they told me to look it up on their website. Trying to read that on a cell phone is enough to make me go blind. So maybe I'll write a new review next year when I'm done pushing buttons and turning knobs to see what happens. Wish me luck.
Response from geappliances.comBy Adrian@GEAppliances, October 6, 2023
Hello! Thank you for leaving us a review. As part of our ongoing effort to be better ambassadors of the environment, we no longer offer print services for literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. You can always access the latest version of literature for your model by searching for your model number on our GE Appliances website.

This is such a beautiful microwave with many great heating features that we are sure you will enjoy. Please let us know if we can be of any further assistance. Thank you for choosing GE Appliances for your home! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Greatly improved features!
on October 4, 2023
Posted by: latin46
from MOHEGAN LAKE, NEW YORK
This product is awesome and the new technology makes it even better and easier to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Profile microwave
on September 29, 2023
Posted by: Spark318
from Midwest
Easy to use almost runs itself plenty of soace
Great microwave
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Door Alignment Defect
on September 4, 2023
Posted by: GGW3
I had THREE of this model delivered all with the same type of door defect. Anywhere from 1/8 to 1/4 inch mismatch at the top. An obvious bad production run. Quality control should have caught this. Unknown how many others with the same defect.
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 6, 2023
Good afternoon,

Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave. We are sorry to hear that the door is out of alignment, as this is certainly not normal operation, nor the quality that we expect We recommend scheduling a service appointment with our factory service team so we can get this resolved. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht

Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
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