I had THREE of this model delivered all with the same type of door defect. Anywhere from 1/8 to 1/4 inch mismatch at the top. An obvious bad production run. Quality control should have caught this. Unknown how many others with the same defect.
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 6, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave. We are sorry to hear that the door is out of alignment, as this is certainly not normal operation, nor the quality that we expect We recommend scheduling a service appointment with our factory service team so we can get this resolved. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Very good exhaust fan output. Big interior. We installed it as a rear exhaust and found out a part of the installation template is off by just a little bit. The left side of the template matched up perfectly for the bottom bracket, but a hole on the right side bottom did not. Not a big deal, but was surprised it was off.
Features, Features, Features. This one is like an extra oven. Making cooking large dishes easier. Besides the usual Microwave features, you can Air-fry and bake. And the pull out extender for the fan is great, especially when you have a lot going on on your stove and occasionally burn something.
First a little programming note. To defrost food you need to enter the weight, makes sense. The weight must be entered in a decimal equivalent to 10ths of a pound! What a ridiculous feature. 8oz is entered .5 (halfway in tenths of a pound. 4oz should be .25 but you have a choice of 2 or 3, etc. What programmer couldn’t make is divisible by 16? It’s literally 1 line of code to define this. 1oz enter 1, 4oz enter 4 etc. Jeez, the 13 year old microwave I replaced was 0 to 16 in ounces. Other than that I like the microwave. Keypad is slightly hard to read without overhead lighting but I will learn it soon enough. I like that the led displays on all my Profile appliances are all exactly the same color. Under microwave lighting is great. Not sure if I will like the knob over a keypad but I’m sure I will get comfortable with it.