Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
Overpriced microwave
on November 27, 2023
Posted by: Own other GE products
This is an overpriced microwave. We specifically bought it for the air fryer mode. We have tried several different items on the air fry mode and it sucks! No matter the temp or time the food is lukewarm at best.
Such a big disappointment from a GE product.
No, I would not recommend this to a friend.
Performance
1
Response from geappliances.comBy Adrian, Monogram_Appliances, December 6, 2023
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are so sorry that this microwave has not lived up to your expectations due to the Air Fry feature. This is not the consumer experience that we expect, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. We're always here to help. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please let us know if any questions or concerns arise. We're always here to help. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Features, quiet and versatility.
on November 26, 2023
Posted by: HccGE
Microwave/AirFry/Convection all in one. And it looks good too!
Written by a customer while visiting geappliances.com
Customer Rating
4
Sensor Cook is fun
on November 23, 2023
Posted by: Mike420
Bought this microwave as a clearance item so far fantastic microwave very happy with it
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great airfry feature
on November 23, 2023
Posted by: Airfry2
So far so good air fry is awesome
Great quality works great
Great quality works great
Written by a customer while visiting geappliances.com
Customer Rating
2
Lacking instructions or links
on November 22, 2023
Posted by: MauryG
from Ct
Lack of instructions for features and lack of link to full manual.
Also The Quick Guide should have QR links for each feature mentioned .
Eg reheat should have recommended serving size or a way to control amount of heating
Also supposedly there is a warm feature -where?
Also The Quick Guide should have QR links for each feature mentioned .
Eg reheat should have recommended serving size or a way to control amount of heating
Also supposedly there is a warm feature -where?
Response from geappliances.comBy Charlie, GE_Appliances, November 28, 2023
Hello,
Thank you for taking the time to provide feedback on your microwave. We're sorry to hear that you are having difficulty operating all the features on your microwave.
If you want a physical copy, you can take a printout of this owner's manual linked below: https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.139917754.869820915.1701094033-1676878804.1700237661
Please contact us again if you have additional questions or concerns. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your microwave. We're sorry to hear that you are having difficulty operating all the features on your microwave.
If you want a physical copy, you can take a printout of this owner's manual linked below: https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.139917754.869820915.1701094033-1676878804.1700237661
Please contact us again if you have additional questions or concerns. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Discontinued, A Great Idea
on November 22, 2023
Posted by: SavannaBanana
from Fair Grove Missouri
I think my review may be a little useless now that the product is no longer being manufactured. The first problem is the number of times you have to push buttons before you get your cook time programmed in. When I push start I shouldn't need to put excess wear on the buttons. Should not need to push start twice. You cannot program a cook time and push start. It is faster to use this product if you just push the 30 second button until you get the time you want.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 28, 2023
Greetings! We appreciate you taking the time to leave us a review. We are so sorry that this microwave did not live up to your expectations due to the pressure that has to be applied to the buttons on the control panel. This is definitely not the consumer experience that we strive for with this appliance, and we will be sure to share this feedback with our product design teams for review.
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Micro
on November 19, 2023
Posted by: Gina 2913
from Milwaukee WI
Gorgeous black stainless color and easy to use- so many features- could not be happier with the decision to purchase GE
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
The features are good.
on November 18, 2023
Posted by: BH70
from Muchigan
We bought this same microwave/convection oven 15 years ago and loved it! When the convection oven stopped working, we replaced it with the same product. The new microwave/convection over is very cheaply made compared to the old one. The door is very cheap and light weight and the door latches are plastic and can easily break. We are not happy with the quality for the price. The installer told us not to expect the same life span as the old one so hope we can purchase an extended warranty.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, November 22, 2023
Hello - Thank you for taking a moment to connect and share your review. We're sorry to see that your new microwave hasn't exceeded your expectations. That is not the goal we are aiming for.
With this in mind, we're going to forward this information over to our product team to review. This will allow us to look for potential improvements we can add for our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we're going to forward this information over to our product team to review. This will allow us to look for potential improvements we can add for our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com