Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
BEAUTIFUL FINISH
on December 19, 2023
Posted by: EPIC83
PRODUCTS ARE BEAUTIFUL AND DURABLE. I LOVE THE WAY ALL THE APPLIANCES ARE UNIFORM WITH STAINLESS STEEL.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, August 16, 2024
Finding the right appliance for you is an exciting moment, especially when it comes to something that typically sees a lot of use like a microwave, and we’re thrilled that you decided to make GE Appliances a part of your home.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 18, 2023
Posted by: PapaWally1959
from Kansas
Love the multi function design and the multi use features from air frying to microwave use.
Written by a customer while visiting geappliances.com
Customer Rating
5
Super fantastic, easy to use
on December 18, 2023
Posted by: Michael2023
We love our new convection oven, microwave it cooks our food so much faster and better my family loves me more for it. Thank you so much for designing a fantastic appliance and making my life great again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great product/would purchase again
on December 18, 2023
Posted by: Bo56
from Does Moines, IA
This is my 3rd micro/convection. I love it! There was no question on what brand/product I was purchasing to replace the one that broke down. When baking for the holidays the convection is a work horse for 5 days straight. That's all I use when baking.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
A multifunctional microwave for any over the stove
on December 17, 2023
Posted by: Slash5
from Youngsville NC
This is a replacement for our previous GE Convection Microwave that after many years of service started having sporadic issues with the convection function (the microwave still functioned). Having gotten such good service from our original GE Profile I was pleased to find an updated version of our GE Microwave. The replacement was an easy install with only some minor changes for the top mounting screws.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Installation Issue
on December 17, 2023
Posted by: DouglasK
Although I am satisfied with the appliance, I do have several points against it. First of all, my original product didn’t even last 4 years however, since I had my cabinets modified specifically to fit it, I chose to replace it with the exact same model. The second issue is that for the installation, the complete mounting system is as changed. It required the existing wall mounting brackets to be removed and a different one be installed, the top mounting mounting screws were aligned differently which called for more holes to be drilled in the cabinet shelf and the mounting bolts themselves were changed (both thread and length) and the bolts provided were shorter than the previous bolts so the new ones would not even fit and I had to find ones that would. I spent my entire career working for a large aerospace and defense company and saw the same thing happen over and over with new engineers designing things with no common sense about logistics (I.e. installation issues created by changing things that don’t need to be changed). I like the product line and have other GE products but this change created a totally unnecessary issue.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kacie, GE_Appliances, December 27, 2023
Greetings - We sincerely appreciate your feedback regarding your experience with your microwave, and we would like to express our apologies for the inconveniences you've encountered during the replacement process. Firstly, we regret to hear that your original product did not last as long as you hoped, and we understand the frustration this may have caused. We value your loyalty to our product line and your decision to replace it with the same model. Additionally, we apologize for the challenges you faced during the installation of your new microwave. We understand that modifications to the mounting system posed unexpected difficulties, and we acknowledge your concerns about the changes in hardware and installation. Your insights about the challenges you encountered are important to us. We want to assure you that our team continuously reviews and updates our products, including hardware and installation components. We will share your valuable feedback with our team to consider improvements that can minimize inconvenience. Thank you for bringing this to our attention, and we appreciate your understanding. If there's anything specific you'd like to address or if you have further comments, please feel free to share them with us. -Kacie@GEAppliances
Response from geappliances.comBy Tierra, GE_Appliances, December 27, 2023
Hi,
Thanks so much for taking the time to post this review. We appreciate the feedback regarding your microwave and your views on the installation. Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with.
Kind regards. - Tierra@GEAppliances
Thanks so much for taking the time to post this review. We appreciate the feedback regarding your microwave and your views on the installation. Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with.
Kind regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful and easy to use
on December 16, 2023
Posted by: ASCS Las Vegas
from Las Vegas Nevada
I had the same model in 2015. I loved it so much that I just purchased the updated model. I love the new air fryer feature . So far I love it just as much as I did my previous one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE does it again!
on December 14, 2023
Posted by: Eastvoasterdave1
from Spring TX
This is the best full featured microwave ever. My conventional air fryer took up so much space on my counter I was looking for an alternative.
Written by a customer while visiting geappliances.com