Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
Not as impressive as expected
on January 7, 2024
Posted by: Blt28
from Illinois
It’s confusing to use all together. I’m not sure what the temperature is for the air fryer so we have to guess on the time limit to put things in at. It has very limited options using the turn dial for air frying and the convection oven.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 11, 2024
Hi there- Thank you for reviewing your microwave. We are sorry that this microwave is not as easy to use as you expected. Below is a link to the Owner's Manual, take a look at page 21 for more information on using the Air Fry options.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.241000519.556657933.1704978628-624929320.1704978628
We hope this helps. The feedback you’ve provided about your microwave will certainly be sent to our design team. We always like to know about any possible areas we can improve on, and value your feedback. If we can help with anything else, please let us know. Take care. -Krystal@GEA
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.241000519.556657933.1704978628-624929320.1704978628
We hope this helps. The feedback you’ve provided about your microwave will certainly be sent to our design team. We always like to know about any possible areas we can improve on, and value your feedback. If we can help with anything else, please let us know. Take care. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
it's a microwave, air fry and convection
on January 7, 2024
Posted by: freddj
Our old GE served us well for over 10 years. When it died we upgraded to one with more options , such as convection and air fry so that when our Ninja goes kaput, we only need replace it with a simple toaster. Important for counter space in our small kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A good product at a decent price
on January 6, 2024
Posted by: sugar pie1
Had it for a few days. Controls are EASY to use. There is actually a simple set of instructions that comes with the unit and you can download the instruction set and keep it on your computer for reference. And YES, the airfryer feature works manually or auto. Went from a 240 Advantium to this which is 120v so i am assuming the convection/roasting/air frying will be a bit slower than the halogen speed cook in the advantium. So far microwaving is excellent;. Love the auto night light feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works well
on January 6, 2024
Posted by: Sina74
Reliable GE product. Hopefully this beep sound will last longer than the one we had to replace.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving it
on January 6, 2024
Posted by: Harry Hindsight
from Washington, DC
We bought this model as replacement for an earlier model with similar features. We love the flexibility this device offers and all the different preset programs. This is a great addition to our kitchen - both in looks and features!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Entering cook time is a challenge
on January 6, 2024
Posted by: Mtkimbo
Ao many features, but nothing noteworthy. I feel that entering cooking time should be easier. Don’t waste money on this one! Buy something with fewer features that is easier to use.
Response from geappliances.comBy Zahira, GE_Appliances, January 11, 2024
Hi There! Thank you so much for choosing GE Appliances for your home. We are so sorry to hear that the microwave has not been meeting your expectations. We will be forwarding your feedback to our product team as we are always working to improve our products. Thank you so much for reaching out and have a wonderful day!
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks great
on January 6, 2024
Posted by: BM23
from Omaha NE
Well it looks great above my new GE stove. But unfortunately the installer and sales people could not should me how operate the convection oven and air fryer. So it’s a great microwave but I wish I knew how to operate ALL the features and benefits it has to offer.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, January 17, 2024
Hello there! Thank you for taking the time to leave us a review. We are so sorry that this microwave has not been so user friendly when it comes to using certain features. We recommend viewing the Owner's Manual at the link below for more guidance on operating these features.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.73425746.192747092.1705333036-1943611882.1696523642
We are honored that you chose GE Appliances for your home, and we hope you enjoy your beautiful new microwave for many years to come! - Adrian@GEAppliances
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.73425746.192747092.1705333036-1943611882.1696523642
We are honored that you chose GE Appliances for your home, and we hope you enjoy your beautiful new microwave for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Not To Bad
on January 6, 2024
Posted by: Ralphie48
Well its been about 3 weeks and I noticed that the turntable skips a little and when its finished it makes a clicking noise
Written by a customer while visiting geappliances.com