Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
Melted Itself
on January 20, 2026
Posted by: Kirby01
from Atlanta GA
I've never even considered leaving a review for a microwave but this thing is awful. I could go into a long diatribe about how this thing doesn't cook anything well on the bake settings, it won't brown a pizza even if you give it a month. We had ours for exactly 3 weeks before I tried to use the convec bake option and the microwave MELTED ITSELF. I noticed the next day after a not cooked pizza, that the light in the microwave was not working, when I went to look at the bulb it, receptacle and the end of the bulb had been melted by the convec bake option. So instead of having a working microwave/air fryer/convection oven what we have is a broken microwave (because that's all It's safe to use it for) that has no light and the absolute worst controls I've ever seen, you can only set time with a dial in 15 second intervals and then adjust by 5 second intervals after you've started? Did you guys have anyone with half a brain use this thing before you made it?
Just awful
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 21, 2026
We’re sorry to hear your microwave has become damaged, and we’d like to address your issues. For the issue with damage, please reach out to our Bodewell service team at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service. Please do not use the microwave at all until it has been fixed.
We have information about Convection Baking, Convection Roasting, etc. available starting on page 9 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf. We also have an article about what to check when food isn’t cooking properly, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
Your feedback about the controls and overall model will be shared with our product team for consideration. We’ll be reaching out over email to discuss this situation with you further; please respond at your earliest convenience.
We have information about Convection Baking, Convection Roasting, etc. available starting on page 9 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf. We also have an article about what to check when food isn’t cooking properly, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
Your feedback about the controls and overall model will be shared with our product team for consideration. We’ll be reaching out over email to discuss this situation with you further; please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving having a 2nd oven option
on January 17, 2026
Posted by: enbs
from North Carolina
So far, so good. No complaints. The oven doesn't seem as hot as my 'regular' oven but I'm still learning how to use it.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Don, GE_Appliances, February 5, 2026
This model comes equipped with the sensor cooking controls that automatically adjusts the time and power to ensure the best cooking results. You can also manually adjust the power level using the instructions found on pg. 15 here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn't operate as stated in directions
on January 16, 2026
Posted by: vix01
Just got this microwave. It has a nice large capacity, seems to work great. However, it does not allow me to set a temperature for air fry. I select manual, and then it takes me directly to setting the cooking time, never the temperature (as the directions state it should). It was bought hoping to be able to get rid of our air fryer. So, I'm a bit disappointed it doesn't work as it should.
UPDATE: GE replied saying the temperature is set at 425 and you cannot adjust. I have attached the photo of page 21 of the manual where it states you CAN change the temperature in manual mode. Have I missed something ????
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Don, GE_Appliances, January 16, 2026
We'd like to provide some information on your over-the-range microwave's air fry temperature. The air fry temperature on your version of this model is preset to 425°F, and can't be adjusted. You can click here to find additional details on the air fry temperature setting on pg. 21: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Convection & Microwave, yes
on January 7, 2026
Posted by: JanutSoUCY
Most pleased! This unit replaces similar from 2005 in our RV. Installers commented that new bolts & hardware very sturdy. Fits space & operaes perfectly. One caveat: "Air fryer" feature is non-existent. There's a feature mode, yet serves zero purpose. Convection & Microwave features are spot on, regardless.
Response from geappliances.comBy Tierra, GE_Appliances, February 5, 2026
Congrats! It's wonderful to hear that you're happy with your new microwave! Not only is this appliance reliable and sturdy, it offers great features as well, including LED cooktop lighting. This unit actually does have an Air Fry option. The Air Fry uses a heating element to raise the temperature of the air inside the oven. Check out page 21 of the Owner's Manual for more information on this awesome feature. You can also find the benefits and advantages of all the features in the manual as well! Here is the link:
https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Super smart microwave
on December 30, 2025
Posted by: Jim87564
from St. George, UT
[This review was collected as part of a promotion.] Multi function convenience, standard and convection. Somewhat challenging to learn the controls, as it is very different from the standard microwave we had. Maybe a product if our age too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Profile Microwave
on December 29, 2025
Posted by: Linm70
from FL
[This review was collected as part of a promotion.] I don't like the controls, even my daughter said it looks like they went back in time in design. It should be all electronic, so you have more control and ease of use instead of electronic buttons and dial. It seems a bit cumbersome. Not enough control of choosing cook time and not sure what the power settings mean. Wish the capacity was a bit bigger and had a second rack. I couldn't find an option to buy a second rack. The manual doesn't explain hardly anything and doesn't give any instructions for the air fry option. Should have more sensing options and reheat options, as there are only a few. On the positive side, I like it being stainless steel inside, it does heat well, and the convection works great, however I wish it beeped when the convection baking time runs out. The ventilation is better than the microwave it replaced with the vents running vertically on the side instead of horizontally on the back. The light is much brighter as well.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, January 2, 2026
We’re glad to hear you appreciate the stainless steel interior, the heating performance, venting and light, etc. We’d like to address any issues you’re having with the microwave.
Information about choosing the cooking time is available on page 12 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf. You can microwave for any time between 15 seconds and 99 minutes. More information about the power levels is available on page 15, and Air Fry is discussed on page 21.
Your feedback regarding the controls, capacity, sensing and reheating options, etc. will be shared with our product team for future consideration. We’re confident the microwave will perform well for you for a long time to come, and we’ll also be reaching out over email to discuss this situation with you.
Information about choosing the cooking time is available on page 12 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf. You can microwave for any time between 15 seconds and 99 minutes. More information about the power levels is available on page 15, and Air Fry is discussed on page 21.
Your feedback regarding the controls, capacity, sensing and reheating options, etc. will be shared with our product team for future consideration. We’re confident the microwave will perform well for you for a long time to come, and we’ll also be reaching out over email to discuss this situation with you.
Written by a customer while visiting geappliances.com
Customer Rating
5
So wonderful I bought one for my new home
on December 29, 2025
Posted by: Christy80301
[This review was collected as part of a promotion.] I love everything about this microwave. I love it so much I bought another one for my new house when I moved. It is easy to use, has more functions than I could possible use and is super functional as a multi use appliance. The air fry and speed cooker are wonderful additions to the microwave features. In my first home I mounted it over the stove and it talked to the stove with Bluetooth. So convenient having the lights and the vent automatically turn on when I turned on the stove. In my new house it is built into the cabinetry over a countertop and looks lovely with my other GE Profile appliances. I cannot rave about this microwave enough.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful Microwave
on December 27, 2025
Posted by: KathySkier
This microwave is a very nice large size, even though it's mounted under the cupboard. We still have room underneath for our tall coffee machine. It's not too noisy, and the beeps are also not too bad. The display is decent, except the things you need to see like the start and cancel and add 30 seconds. It has no control for starting it at one or two minutes like most microwaves, you have to dial it on. Or add the 30 seconds. Convection is kind of a pan, as is air frying. But they work ok. Makes a bit of a mess then you have to clean the pieces you have to use for these features. But it's a very nice microwave.
Written by a customer while visiting geappliances.com