Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,415 Reviews)
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
975)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Great microwave and versatile
on February 6, 2026
Posted by: Cathy Marie
Excellent large capacity unit and many nice features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Dianna, GE_Appliances, April 2, 2026
We are happy to hear you are enjoying the larger capacity and features on your new microwave unit. We have heard great review about the air fry feature on this particular model. You can have crispy, never greasy, fried food without the oil and mess. We are confident it will become a fast favorite!
Written by a customer while visiting geappliances.com
Customer Rating
4
Turning Knob
on February 5, 2026
Posted by: Lulu95136
from California
The KNOB is the only thing I dont like. I have not other features on the microwave at this time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Dianna, GE_Appliances, April 2, 2026
We will pass your feedback on about the knob on this model along to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Surface light
on February 4, 2026
Posted by: Ttttttty
from California
We just got our microwave, to early to judge. You are asking this way to soon! So far all we have used the microwave for is warming food. For sure on my wish list would be that the surface light would have soft white light. I did some reading on the subject, quite a few people feel the same. This dates back quite a ways. They say they love customer feedback???
Thank you Teri
.
Thank you Teri
.
Response from geappliances.comBy Julia, GE_Appliances, February 5, 2026
We appreciate you taking the time to give us your feedback. We will be sure to share your thoughts on the light with the proper teams for further review.
Written by a customer while visiting geappliances.com
Customer Rating
1
no owner's manual
on January 27, 2026
Posted by: gmjj
from Bluff City, TN
I bought the pvm9179srss microwave & wish to finish installing it but need the owner's manual to install a filter & have been told it doesn't come with an owner's manual. Have been trying to get copy of owner's manual about half the day now with no luck. Please help!
Response from geappliances.comBy Adrian, GE_Appliances, January 27, 2026
As part of our ongoing effort to be better ambassadors of the environment, we no longer offer printed literature such as Owner’s Manuals. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided to you. You can always access the latest version of literature for your model by searching for your model number on our GE Appliances website. We have also provided a printable link to your Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Cooking all the meals!
on January 23, 2026
Posted by: Sam Titan
Our new microwave does ALL the things. My favorite features are for sure the air fryer oven mode and the convection bake capabilities. We installed ours in an RV and it makes simple meals absolutely so easy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, February 5, 2026
We are so glad that you've been loving your new microwave. We think you've made an amazing choice. We're big fans of the "Air Fry" mode, which cooks really crispy and delicious recipes, while being healthier than traditional frying methods.
Written by a customer while visiting geappliances.com
Customer Rating
1
Melted Itself
on January 20, 2026
Posted by: Kirby01
from Atlanta GA
I've never even considered leaving a review for a microwave but this thing is awful. I could go into a long diatribe about how this thing doesn't cook anything well on the bake settings, it won't brown a pizza even if you give it a month. We had ours for exactly 3 weeks before I tried to use the convec bake option and the microwave MELTED ITSELF. I noticed the next day after a not cooked pizza, that the light in the microwave was not working, when I went to look at the bulb it, receptacle and the end of the bulb had been melted by the convec bake option. So instead of having a working microwave/air fryer/convection oven what we have is a broken microwave (because that's all It's safe to use it for) that has no light and the absolute worst controls I've ever seen, you can only set time with a dial in 15 second intervals and then adjust by 5 second intervals after you've started? Did you guys have anyone with half a brain use this thing before you made it?
Just awful
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 21, 2026
We’re sorry to hear your microwave has become damaged, and we’d like to address your issues. For the issue with damage, please reach out to our Bodewell service team at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service. Please do not use the microwave at all until it has been fixed.
We have information about Convection Baking, Convection Roasting, etc. available starting on page 9 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf. We also have an article about what to check when food isn’t cooking properly, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
Your feedback about the controls and overall model will be shared with our product team for consideration. We’ll be reaching out over email to discuss this situation with you further; please respond at your earliest convenience.
We have information about Convection Baking, Convection Roasting, etc. available starting on page 9 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf. We also have an article about what to check when food isn’t cooking properly, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
Your feedback about the controls and overall model will be shared with our product team for consideration. We’ll be reaching out over email to discuss this situation with you further; please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving having a 2nd oven option
on January 17, 2026
Posted by: enbs
from North Carolina
So far, so good. No complaints. The oven doesn't seem as hot as my 'regular' oven but I'm still learning how to use it.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Don, GE_Appliances, February 5, 2026
This model comes equipped with the sensor cooking controls that automatically adjusts the time and power to ensure the best cooking results. You can also manually adjust the power level using the instructions found on pg. 15 here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn't operate as stated in directions
on January 16, 2026
Posted by: vix01
Just got this microwave. It has a nice large capacity, seems to work great. However, it does not allow me to set a temperature for air fry. I select manual, and then it takes me directly to setting the cooking time, never the temperature (as the directions state it should). It was bought hoping to be able to get rid of our air fryer. So, I'm a bit disappointed it doesn't work as it should.
UPDATE: GE replied saying the temperature is set at 425 and you cannot adjust. I have attached the photo of page 21 of the manual where it states you CAN change the temperature in manual mode. Have I missed something ????
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Don, GE_Appliances, January 16, 2026
We'd like to provide some information on your over-the-range microwave's air fry temperature. The air fry temperature on your version of this model is preset to 425°F, and can't be adjusted. You can click here to find additional details on the air fry temperature setting on pg. 21: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com