Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Love the Dial !!!
on January 23, 2024
Posted by: Barbara and Bob
from Arizona
We sought out this particular GE Microwave Convention oven after having it's predecessor in our motorhome. We loved that one! ...and it seems that this new version is nearly the same. It has worked perfectly from the start. My main attraction to this oven is the DIAL. It makes dialing it the cooking instructions a breeze and versatile too.
Excellent product with many great features. Only drawback is a non-adjustable brightness display for the clock. Looks like a full moon in the kitchen at night.
Power of this microwave is lower than our 16 year old GE Profile. Food reheat takes longer. It's OK. Would not purchase another GE Profile appliance again. Disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 24, 2024
Hi there- Thank you for reviewing your microwave. We apologize that this microwave did not meet your expectations in design and quality. The quality of our products is a top priority for us. The feedback you’ve provided about your microwave will certainly be sent to our quality team. We always like to know about any possible areas we can improve on, and value your feedback. -Krystal@GEAppliances
Microwave works well. Have only tried the air fryer option once and found the recommended times needed to be longer. Did not give a 5 rating because the display is very bright without an option to dim. It is bright enough to use as a night light all by itself. GE also chose the cold light option on the surface light - too harsh.
The new dial takes some getting used to over being able to punch a time in on a key pad. I think I prefer the key pad so you can adjust to the minute vs. every 5 minute increments. The preset times are pretty accurate and handy. I've noticed that it takes longer to heat items. I read somewhere it has lower wattage around 950 than some so that must be the case. I actually haven't looked that up yet. My biggest complaint, being that this is the first time I've had a Convection oven and airfyer is I wish there were more instructions on how to run the thing for those categories. So far it's been like a hunt and peck system trying to figure out times etc on my own. The instructions in the pamphlet explain what racks and pans to use and not use for each system but that's it. Even a few simple recipes would be nice like I've received in other appliance pamphlets. The appearance of the unit is sleek and stylish. The Vent-a-hood and light work great. The unit as a whole is great. It will just take getting used to the new knob system. So more instruction on usage is my biggest complaint. But I've used GE products for years and love them. They are very dependable and last a long time.