Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,416 Reviews)
Rating breakdown 1,416 reviews
5 Stars
872
4 Stars
305
3 Stars
109
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
976)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
Good looking unit
on February 13, 2024
Posted by: Jjpott
Looks good ‘ installed easily however the oven features take a long time to pre-heat.
Response from geappliances.comBy Charlie, GE_Appliances, February 14, 2024
If the microwave is taking too long to cook, please refer to this link for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18799
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18799
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features; love this microwave!
on February 13, 2024
Posted by: toadfrog
from North Wilkesboro, NC
I love this microwave. It is so much more than just a microwave. It has so many great features and settings, that lets you cook in so many diffeent ways. It is simply to learn how to operate. I bought this to replace an older model that finally quit working.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to clean and brighten numbers to read
on February 13, 2024
Posted by: Jeffrey 3859
Love all the features to convection in the microwave in the air fryer
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all the features it has convention, microwave
on February 13, 2024
Posted by: Jeffrey3859
Works great easy to use and easy to clean it is easy to see the numbers and clock
Written by a customer while visiting geappliances.com
Customer Rating
4
Good quality microwave, but a bit pricey
on February 12, 2024
Posted by: Maria_954
from Florida
Microwave oven looks great and is easy to use. It has the air fryer function which we love. We've used it a couple of times and it works well. Only reason I didn't give this a 5-star rating is because it takes a bit longer than our old microwave to heat up food given wattage is 950 only. Our old one was 1200 and the difference is significant. Overall, good product but pricey.
Features
5
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on February 11, 2024
Posted by: Baanja
Very nice looking! Easy install. The only thing is if the stainless steel skin of the door gets dented you need to buy a whole new door. Even though you could replace just the skin.
Written by a customer while visiting geappliances.com
Customer Rating
2
Good Microwave, Disappointing Convection Oven
on February 10, 2024
Posted by: Anderson5420
from Casa Grande, AZ
Microwave is fine but convection oven is not functioning correctly. It WAY overcooks things using recommended temperature and time. Reducing time or temperature by guesswork is hit or miss.
No, I would not recommend this to a friend.
Response from geappliances.comBy Joyce, GE_Appliances, February 14, 2024
We are sorry to hear the convection portion doesn't seem to be working correctly. We are happy to help! When using Convection Bake, the Convection Bake Offset feature will automatically convert entered regular baking temperatures to convection baking temperatures. This feature is activated so that the display will show OFFSET ON and the actual converted (reduced) temperature. For example, if you enter a regular recipe temperature of 350°F and press the Start/Pause button, the display will show the converted temperature of 325°F. This feature can be turned off in the Settings menu. See the Convection Bake Offset Selection in the About the other features section.
**NOTE: If convection baking and the Convection Bake Offset feature is turned off, reduce the oven temperature 25°F from the recipe to prevent overbrowning on the top of baked goods. We hope this helps! If you still have concerns it is not functioning properly, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737.
**NOTE: If convection baking and the Convection Bake Offset feature is turned off, reduce the oven temperature 25°F from the recipe to prevent overbrowning on the top of baked goods. We hope this helps! If you still have concerns it is not functioning properly, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
5
I love my microwave
on February 10, 2024
Posted by: Pretty Microwave
I love my new GE Profile microwave! I love the settings and I can also bake in it not to mention the physical appearance is stellar
Written by a customer while visiting geappliances.com