Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
Minimal useage instructions
on April 3, 2024
Posted by: edp25
Microwave itself works fine. Haven't used all of the features yet as they are not explained in very much detail within the very user unfriendly manual.
Number one it doesn’t come with a thorough user manual. My Whirlpool OTC microwave/convection oven combo went out so I purchased this particular GE model to eliminate my counter top air fryer but that was a big mistake. The air fryer setting is a big joke. It takes way too long to preheat in the convection setting and the air fryer doesn’t work well. It takes longer to air fry than to use the oven and food doesn’t get crisp. Also when using the stove, the microwave door fogs up extremely fast in between the glass making it very difficult to see inside if using it while cooking on the cooktop stove and it takes hours to dissipate. For the price of the unit I find it VERY Diss appointing. The Whirlpool was a much better quality appliance. I Would not recommend it. .
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 2, 2024
We want consumers to be satisfied with our products and any service needs that may arise, which is why your feedback regarding your microwave is important to us. We can assure you that GE Appliances continues to review all products for possible improvement.
I replaced a very nice GE Microwave installed in 2007 with this Microwave/ Convection/ Air Fryer and I couldn't be happier. It is a little deeper than my previous model, but it wasn't really noticeable once installed. I have used all of the functions and just love being able to put the Ninja away since I have a much better cooking solution now.
Microwave has interesting features. It was similar to the 12 yr old that was replaced. This new one has an air dryer capability that hasn't been tried yet. The stove top light is bright and clear. The only downside so far is the microwave power is only 750 watts as compared to the countertop GE type that is 1150 watts. This one should be 1000 watts at least and it led to the lower rating.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Devin, GE_Appliances, April 1, 2024
We will pass your feedback regarding the wattage along to our product team to review. As we continue to make improvements to future models, your comments are extremely important to us.
Overall we are pleased with this microwave oven and recommend it to others. The only drawback is that the front surface of the microwave does not polish evenly.