Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,410 Reviews)
Rating breakdown 1,410 reviews
5 Stars
871
4 Stars
305
3 Stars
107
2 Stars
67
1 Star
60
85%of customers recommend this product.
(
827 out of
972)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Over the range multi-function appliance.
on April 7, 2024
Posted by: bernzee
from Wichita, KS
The combination microwave, convection oven & air fryer works extremely well &, of course, takes no counter space. Thus far, I’ve been very pleased with all functions.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not very happy.
on April 6, 2024
Posted by: olisanidad
from Los Angeles, California
Still trying to get a hold of the manual. Called the number, recording said not doing this anymore. Too much to print from website!
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, April 8, 2024
We can understand having a manual copy can be a lot easier. We no longer provide printed instructions in order to be better ambassadors of the environment, however, you can always find the Owner’s manual at this link here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.120816776.1849308482.1712581932-1676878804.1700237661
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.120816776.1849308482.1712581932-1676878804.1700237661
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave oven
on April 6, 2024
Posted by: Naztava
from Texas
Love my new GE appliance!! It’s all black which matches the rest of my GE house appliance. It works wonderfully in the many different features it comes with. Very happy with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!
on April 6, 2024
Posted by: DiPurgh
Quiet ! My last microwave was so loud! Looks great! Haven’t used any of the other features yet!
Response from geappliances.comBy Charlie, GE_Appliances, April 16, 2024
We’re so happy to hear that you’ve been enjoying your new microwave and that you’ve found it quiet. We love the fantastic features this model offers, and its attractive appearance means it’s sure to look amazing in any kitchen.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent over the range, convection microwave!
on April 5, 2024
Posted by: Me14
This unit replaced our old unit in our fifth wheel. Sleek design. Easy to install ourselves! Wasn’t sure about the dial when I ordered it but I Actually like the dial for setting time and choosing options! Very intuitive to use. The exhaust fan is powerful and it’s nice that there are three settings. Light is nice and bright. Inside is very spacious and fits a 9 x 13 Pyrex casserole dish with ease. Overall very satisfied and would purchase again!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love the microwave but comes with no manual
on April 4, 2024
Posted by: BF33
Love the product and I was replaced the same one I purchased over 12 years ago. I am upset that you do not include a full owners manual and when I called to get one it’s a recording saying you don’t Sean’s them and I have to go online only
Response from geappliances.comBy Tierra, GE_Appliances, April 5, 2024
We're glad you love your microwave! As part of our ongoing effort to be better ambassadors of the environment, we are no longer offering print-on-demand services for consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. You can always access the latest version of literature for your model by searching for your model number on our GEA website. However, I am also more than happy to send you the latest PDF version via email.
One of our team members will contact you via email shortly.
One of our team members will contact you via email shortly.
Written by a customer while visiting geappliances.com
Customer Rating
1
Misalligned door
on April 4, 2024
Posted by: GE customer 1M
Door misaligned at the bottom. Condensation on interior door after heating food for 2 mins. Finger smudges retained easily with touch.
Response from geappliances.comBy Jonathon, GE_Appliances, April 5, 2024
We want to help with the door being misaligned. We suggest scheduling service. We're confident that our technician will be able to get this repaired. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
2
Door misalligned
on April 3, 2024
Posted by: GE customer 1M
The bottom of unit is misaligned by a bit. I’m not sure why there’s steam accumulated on the inside of microwave’s door after I heated food. It easily retains finger smudges with use. The look would be much better if it can resist finger smudges. Venting noise level is less noisy compared to my previous JVM1650BH01. LED light is better option as it doesn’t get hot. This unit can air fry & cook by convection.
Response from geappliances.comBy Tierra, GE_Appliances, April 4, 2024
We'd like to provide some clarity regarding your microwave. It is normal to have condensation inside the unit after use. For more information on this, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17337
For cleaning tips, please click here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574#:~:text=Use%20only%20the%20liquid%20cleanser,instructions%20in%20the%20Owner's%20Manual.
For cleaning tips, please click here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574#:~:text=Use%20only%20the%20liquid%20cleanser,instructions%20in%20the%20Owner's%20Manual.
Written by a customer while visiting geappliances.com