Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Expected longer life at this price point
on April 15, 2024
Posted by: Igor27
from Linden, MI
Our six year old version of this model number was prior to the addition of the air-fry feature. It worked as advertised until the magnetron gave out. At this price point we were expecting a longer working life. Repair man told us it would cost more to replace the magnetron than buy a new microwave.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, April 16, 2024
We appreciate you taking a moment to get in touch and leave a review. We understand how important it is that a unit has great longevity and that this unit has not lasted as long as you expected.
The only reason I give this microwave air fryer convection only four stars; the mfg user manual no help; better yet the mfg should have included a cook book with instructions how use unit. With that being said the microwave does everything well, especially like the led light over the stove; three speed exhaust fan is quiet at lower speeds and work well.
The microwave is easy to use, looks nice, cooks well. The air fryer, convection oven settings do seem to take a little longer than our countertop oven, air fryer, but it will just be a learning curve for us. Would buy it again!
I love the features of this microwave! The convection and the combo cooking modes are my favorite, while our son loves the airfry mode. I am a big fan of the Chef Connect feature to automatically turn on the light and fan when using the cooktop below, as well the clock always being correct! (Our last range and microwave clocks would slowly wander away from each other and it really annoyed me.)
I absolutely love this Convection/ Microwave oven. We replaced the one we have had in a RV for 17 years. I like it so much that I am going to purchase one for my new home.
It has convection and air fryer features as well freeing up space in my kitchen and enabling me to have more cooking space especially during the holiday.
The clock doesn't work on the new microwave. The display window is blank.🤨
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, April 15, 2024
We want to help with the control display not working properly. We suggest getting one of our approved technicians out to check this. We're confident that they can get this resolved. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).