Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
A bit disappointed
on April 29, 2024
Posted by: cbrowe68
from Michigan
We don't care for the settings for the microwave. And the air fryer is very disappointing.
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, April 30, 2024
Your comments regarding your new microwave are extremely important to us and we will be sure to pass this information along to our product design team for review. We can assure you that GE Appliances continues to review all products for possible improvement.
At first it was necessary to refer to the manual to select settings to cook thing, for example select cook time/rotate dial to desired time, press dial, press power level, rotate dial to select, then press dial twice to run. No dial was necessary on my Frigidaire. It looks great, very powerful. A lot of options. Could be more fingerprint resistant
works great, I'm still trying to figure out all the features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, May 2, 2024
We’re happy to hear that your new microwave has been working so well, and we’re excited for you to learn its many fantastic features. You can easily create and use custom settings thanks to the My Cycle feature, and you’ll be cooking countless crispy creations using air fry. We recommend taking a look at your use and care manual, which we’ve linked below, to help familiarize yourself with the many functions of this magnificent microwave.
Just had this installed to replace a Kenmore Elite unit. The unit is very nice looking and so far operates nicely. The under lights are wonderful. The manual operation is a little wankey in you have to push cook then enter a timer on a dial then push the dial and then push start. Otherwise a nice microwave
Sleek design, really enjoy the convection oven, also the automatic on off when this is selected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, May 3, 2024
Thank you for taking the time to provide us with your feedback. We are joyful to hear that you are loving your new microwave. This is such a beautiful model with many great cooking settings that we hope you're enjoying.
The door of the microwave sits uneven. Not really a big deal, but I notice it each time I look at it. No information booklet delivered with the product. Don't know how to use convection or air fry features. I was told that I could go online and print a booklet. Not going to do that.
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, April 23, 2024
We want to help out with the door not being properly in place. We recommend scheduling service with one of our technicians to repair this. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).