Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
783 out of
917)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
GE Profile Microwave Excellence
on April 19, 2023
Posted by: Belburn microwave
from Belmont, CA
Beautiful microwave with many upgraded features: convection cooking and air fryer capabilities.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in air fryer
on April 19, 2023
Posted by: KatieLou710
from Wilmington il
The air fryer takes much longer to cook in than my countertop
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 20, 2023
Hello - Thank you so much for the review. This means a lot to us. We are really sorry to see that this model hasn't exceeded your expectations. We're happy to know where we can make improvements.
We strive to make quality appliances that have amazing features. So, we are going to let our product and design team know about the air fry mode taking so long to cook. Your review really helps in that regard.
Thank you again for sharing. Feel free to let us know if you need anything else. - Jonathon@GEA
We strive to make quality appliances that have amazing features. So, we are going to let our product and design team know about the air fry mode taking so long to cook. Your review really helps in that regard.
Thank you again for sharing. Feel free to let us know if you need anything else. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this microwave/convection/air fryer!
on April 19, 2023
Posted by: Maui Princess
from Maui, HI
Last GE Profile micro/convection lasted 12 years! Love the new air fryer feature, altho it does take a while to pre-heat.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It’s ok
on April 22, 2023
Posted by: Gerry 96
from Florida
I like the product but would like to have a manual so I know how to use it better
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Upgrade from GE JVM model
on April 22, 2023
Posted by: Jayhawks in Alabama
from Pintlala, Alabama
Good upgrade from JVM model that finally quit after 17 years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on April 23, 2023
Posted by: Dadden11
from Wayne, PA
Easy to use and maintain. Easy to clean. Great features.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great microwave, I hope it will be more reliable
on April 23, 2023
Posted by: Carlo58
from Maryland
This was a replacement for the previous similar microwave that required two major repairs in four years. So far, so good, but I have only owned it for a month.
Features
5
Performance
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Great but air fryer is disappointing
on April 26, 2023
Posted by: Syqraz
from Wisconsin
The microwave is great we bought it hoping to replace our air fryer to get more counter space but sadly it didn’t happen. The microwave air fryer easily takes triple the amount of time recommended on the item. So chick nuggets say 6 min on the package to cook in an air fryer, this microwave will take 15 to 20 min. The air fry function is pretty much useless.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 27, 2023
Hello - We really appreciate you connecting in with your review and we hope you've been doing well. We're sorry to see that this microwave has let you down a little with the air fry mode. However, we're happy that the other features are treating you well.
When it comes to the air frying mode, it is good to know that we need to make improvements. We strive to make the best appliances possible and your feedback is the most important piece that helps with this goal. We're going to be sending this to our product team to review, this way we can make improvements where needed.
Thank you again for sharing and for choosing us. - Jonathon@GEA
When it comes to the air frying mode, it is good to know that we need to make improvements. We strive to make the best appliances possible and your feedback is the most important piece that helps with this goal. We're going to be sending this to our product team to review, this way we can make improvements where needed.
Thank you again for sharing and for choosing us. - Jonathon@GEA
Written by a customer while visiting geappliances.com