Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Frustrating
on June 5, 2024
Posted by: J3155
We use only a finite amount as neither the store nor written instructions were clear about using convection, air fry, etc. Furthermore, greatly miss a timer and automatic night light features. Cooking time does not appear to adjust to weight of item. Had GE Profile prior. Much preferred.
Response from geappliances.comBy Michael, GE_Appliances, June 6, 2024
We hate to hear you’ve been less than impressed with your new microwave due to being unable to locate a use and care manual. We want to help. We’ve linked your use and care manual here:
This model does include both a timer and automatic night light feature, and you can read about them on pages 22 and 23 respectively. You can also find information about the various cooking methods and how to use them starting on page 9.
I've never ever owned an appliance that I LOVE! this does it all! you almost don't need a oven, almost. (But when you do it can mate to the microwave) the clocks say the same time. This microwave is awesome!
The Microwave only has a maximum power setting of 975 watts while most frozen foods are tested at 1100 watts. which means, you need to add time to almost everything you you cook. Truly a big disappointment when compared to the previous version we owned! There is also nothing simple about the operational controls which take more time to learn how to use. A microwave should be both easy to use and have enough power to meet standard cooking times.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 6, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
The fact that one could get both air frier and microwave in one device was awesome. New microwave delivered as expected. Our old microwave was nut cutting it any more. great decision to go the GE route. FYI We also got a GE Stove, Refrigerator and dishwasher.