Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,344 Reviews)
Rating breakdown 1,344 reviews
5 Stars
841
4 Stars
288
3 Stars
98
2 Stars
64
1 Star
53
85%of customers recommend this product.
(
798 out of
935)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Air Fryer doesn't really work
on March 29, 2023
Posted by: Mrvegg
from Idaho
Hard to get a pizza crispy in this thing. Heat won't go above 425. Not real impressed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
5
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 30, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new microwave and its air fry feature. We know it’s frustrating when any appliance doesn’t meet your expectations, but it can be even worse when it’s something that sees a lot of use like a microwave, and this is not something we want or expect from our products. While it is normal for the air fry feature to only go to 425, we do suggest taking a look at page 21 of your owner’s manual for more information on the air fry feature and recommendations on cooking with it. Your manual can be found here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.32131902.1887229284.1680096705-1564711717.1676047575
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new microwave and its air fry feature. We know it’s frustrating when any appliance doesn’t meet your expectations, but it can be even worse when it’s something that sees a lot of use like a microwave, and this is not something we want or expect from our products. While it is normal for the air fry feature to only go to 425, we do suggest taking a look at page 21 of your owner’s manual for more information on the air fry feature and recommendations on cooking with it. Your manual can be found here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.32131902.1887229284.1680096705-1564711717.1676047575
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice microwave
on March 30, 2023
Posted by: KarenNow
from Buffalo
Recent installation but I have always had good luck in the past with GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not User Friendly
on March 30, 2023
Posted by: Lotus Blossom
from FL
Physically attractive and apparently versatile, but no instruction booklet is included and figuring out basic settings as mundane as setting the timer has proven difficult. And, no it has nothing to do with my age - everyone in the household is having the same problems.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 30, 2023
Hey there,
We're sorry to hear that you and your family are having a hard time with your new microwave. This can be such a hassle. We want to help.
Please refer to the owner's manual below. It has information such as features, controls, time and auto features, plus more.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.224028827.1245649046.1679924345-132335501.1644413847&_gac=1.250931506.1679422040.EAIaIQobChMIm_Hgy87t_QIVVxPUAR3BVw_TEAAYASAAEgJeu_D_BwE
We hope this helps. Thank you for reaching out. Have a great day. - Tierra@GEA
We're sorry to hear that you and your family are having a hard time with your new microwave. This can be such a hassle. We want to help.
Please refer to the owner's manual below. It has information such as features, controls, time and auto features, plus more.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.224028827.1245649046.1679924345-132335501.1644413847&_gac=1.250931506.1679422040.EAIaIQobChMIm_Hgy87t_QIVVxPUAR3BVw_TEAAYASAAEgJeu_D_BwE
We hope this helps. Thank you for reaching out. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looking forward to using confection
on March 31, 2023
Posted by: Greg3333333
from Williamsburg,va
Currently enjoying product and new features. Overall quality and installation excellent.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the new Microwave
on March 31, 2023
Posted by: Steve7316
from Bradenton Fl
Love the features even though turning the knob to set the timer took just a little bet to get use too. But no issue now. I love the led light on the unit. We are still learning some of the other ways to cook in it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good
on April 2, 2023
Posted by: MT Schutz
Good Product, however I miss the warm feature nor available on this model and available on the previous model.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on April 4, 2023
Posted by: SusyGee
from New York
We love the dual mode of microwave + convection oven. Can't go wrong with GE. Stayed at an AirBnB that had a similar GE dual microwave + convection over the stove and we loved the convenience. Had to get it for our home, it was a great upgrade choice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it !
on April 4, 2023
Posted by: Lee String
from Hendersonville Tn
We’re really enjoying the microwave. One thing there is no instructions on how to use in air fryer. Please advise how to get info please.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com