Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
783 out of
917)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
Love it!
on March 24, 2023
Posted by: BonNana
from UC, CA
I had a Profile for 23 years that was micro/oven. I used it constantly as a small oven or reheating veggies or frozen food as a microwave. My issue was the handle broke three times. Always seemed tight to open.
This new one opens so easily so I don’t see that happening with the new one. Someone complained about the use of the button. I’ve used this method with my old one. Just play with it! Haven’t tried the air fry yet but now I don’t need the counter option. I am super happy. I hope it lasts more than 20+ years!
This new one opens so easily so I don’t see that happening with the new one. Someone complained about the use of the button. I’ve used this method with my old one. Just play with it! Haven’t tried the air fry yet but now I don’t need the counter option. I am super happy. I hope it lasts more than 20+ years!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
I like it—could like it more
on March 24, 2023
Posted by: P L Lair
from Texas
Keypad not lit and it should be. Need to turn on overhead light to use.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice upgrade from our last GE!!
on March 25, 2023
Posted by: Liddy boy
from Rochester, Mi
We needed a new microwave and chose to stay within the GE line. Looks beautiful and is more quiet than the last one. However the lack of instructions on how to use the Air Fryer and convection oven is very disappointing. We are looking online for anything that can help. This is a huge negative not having clear instructions on how to use all the features this microwave has!!
I would recommend this to a friend!
Features
4
Performance
2
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on March 26, 2023
Posted by: Ryeherb
from Pueblo
I really like this microwave. It is also a convection oven with air fryer. It performs as stated.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 5, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new microwave and its Air Fry feature. This is such a beautiful model with many other great cooking features that we're sure you'll enjoy. We are honored to have you as a part of our GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Features
on March 27, 2023
Posted by: eduardor
Product is attractive and lots of cooking options. A couple of quibbles though. Since there are no numbers on keypad the microwave will use increments of 15 seconds which is too broad. Also, the light that illuminates the clock is brighter than our sun. Obviously joking but maybe GE can dim it some.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use. Quiet and very functional.
on March 28, 2023
Posted by: Trucker Joe
No experience with difficulty, so I hope I don’t have to deal with this group.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Air Fryer doesn't really work
on March 29, 2023
Posted by: Mrvegg
from Idaho
Hard to get a pizza crispy in this thing. Heat won't go above 425. Not real impressed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
5
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 30, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new microwave and its air fry feature. We know it’s frustrating when any appliance doesn’t meet your expectations, but it can be even worse when it’s something that sees a lot of use like a microwave, and this is not something we want or expect from our products. While it is normal for the air fry feature to only go to 425, we do suggest taking a look at page 21 of your owner’s manual for more information on the air fry feature and recommendations on cooking with it. Your manual can be found here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.32131902.1887229284.1680096705-1564711717.1676047575
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new microwave and its air fry feature. We know it’s frustrating when any appliance doesn’t meet your expectations, but it can be even worse when it’s something that sees a lot of use like a microwave, and this is not something we want or expect from our products. While it is normal for the air fry feature to only go to 425, we do suggest taking a look at page 21 of your owner’s manual for more information on the air fry feature and recommendations on cooking with it. Your manual can be found here:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.32131902.1887229284.1680096705-1564711717.1676047575
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice microwave
on March 30, 2023
Posted by: KarenNow
from Buffalo
Recent installation but I have always had good luck in the past with GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com