Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,344 Reviews)
Rating breakdown 1,344 reviews
5 Stars
841
4 Stars
288
3 Stars
98
2 Stars
64
1 Star
53
85%of customers recommend this product.
(
798 out of
935)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5
FAAANCY
on March 9, 2023
Posted by: GRANTONY4
from Ft. Lauderdale, FL
If you're tech-suave, then this microwave is for you!! Still learning how to use the features and dial. It doesn't have numbers except for the 30sec add feature. It really does heat things quickly and the convection oven is a wow factor. Love the full "stainless steel" interior. Cleanup is a breeze!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
It Works
on March 9, 2023
Posted by: MommaMel
from Fort Mill, SC
So far this microwave has been good. We don't love the dial aspect instead of buttons to set the cook time, but it's fine. We tried making wings using the air fry function and they came out ok, but they took a super long time. I ended up finishing them in my actual air fryer. It definitely helped to take them off the pan and just put them directly on the rack, and your food does brown up nicely. I made frozen fries using the air fryer function as well and they came out good, but again, my actual air fryer is better. I haven't tried the other functions other than defrost and normal microwave. Over all it's a good microwave, but if I could go back, I would not pay up for the air fryer function.
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not user friendly
on March 9, 2023
Posted by: NOT AS GOOD as what I had
from EAST LANSING MI
A little confusing to operate with lower microwave power levels Instruction booklet vague
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, March 13, 2023
First of all, we’d like to say just how much we appreciate you for sharing this feedback with us. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. With this said, we would like to apologize for the aspects of the instruction booklet that didn’t meet your expectations.
Please know that we’ll be happy to share this feedback with our product team, and if you ever have any questions, please feel free to connect with us on social media. Wishing you well – Matthew@GEA
Please know that we’ll be happy to share this feedback with our product team, and if you ever have any questions, please feel free to connect with us on social media. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice microwave
on March 9, 2023
Posted by: L Be
from Cleveland
Nice this microwave has an air fryer. Takes some getting use to the fact there isn’t a number keypad like previous microwave.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great microwave overall
on March 9, 2023
Posted by: Arcole
from Alabama
I like this microwave overall. It’s big enough and the stainless interior is easy to keep clean. The blower fan is weak and loud, but I think that’s the norm rather than the exception on OTR microwaves. It’s decently powerful and the combo cook feature will bake sweet potatoes in 20 minutes. I use that a lot. The air fryer feature in my oven does a better job air frying though. So far, I like it.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I love it!!!
on March 9, 2023
Posted by: Terwin
from Modesto, CA
I love the features on it and it warms up and cooks perfectly
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Does not air fry as advertised
on March 9, 2023
Posted by: Mikemikemikebbbb
from Ohio
Product ads say it can air fry. However there are no clear instructions as to how. It’s just a microwave and convection oven.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy GE Appliances , March 14, 2023
Hello - Thank you so much for taking some time to get in touch with us. We really appreciate the feedback.
We are so sorry to hear about the confusion with the air fry mode on this model. That can definitely be frustrating to deal with. We're happy to help out the best we can. There are actually posted instructions on page 21 in the Use and Care manual. Here is the link if you need: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&
We hope this helps some. Thank you again for checking in and sharing your review. Stay safe out there. - Jonathon@GEA
We are so sorry to hear about the confusion with the air fry mode on this model. That can definitely be frustrating to deal with. We're happy to help out the best we can. There are actually posted instructions on page 21 in the Use and Care manual. Here is the link if you need: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-2_LoRes.pdf&
We hope this helps some. Thank you again for checking in and sharing your review. Stay safe out there. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave/Convection/Air fryer
on March 10, 2023
Posted by: Disneyfanatic
It is nice to have 3 different cooking options without needing 3 different appliances taking up space. My first experience with an Air fryer so don't know if works the same as a countertop unit but does seem to take just as long as a regular oven bake. But other than that the unit works great.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com