Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
The popcorn button
on July 12, 2024
Posted by: Numb645Nuts
Too complex. Needs to be a one step system. The heat rating: Turn the knob and get the job. Six or seven functions later after pushing various buttons and re-reading the down loaded manual your dinner is history. The system is cute, but impractical. the only thing you can do without a therapist is the popcorn cycle. Oh, about the manual (which uses my ink and my paper) should be about the machine I bought not other machines.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 15, 2024
We value your feedback. Your comments regarding your new microwave is extremely important and will be considered by our product design team for review.
I am very excited about having a built in microwave. It frees up a lot of counter space. I wish it had a clock (when it's not in use) and I wish I could select cooking times that were not in 15 second increments (I actually used to thaw bread for 12 seconds. Other than that, it is wonderful.
We replaced on just like this with the newer model we do like that is has the air fry feature have not had a chance to really use it yet but its a nice upgrade to an already good product.
Nice looking microwave design with air fry, convection, and convection with microwave combined for faster cooking. Improved instructions, more intuitive functions, and a DVD informational disk could earn 5 stars.
We are still learning to use it. So, far it has delivered. We used the air fryer for the first time since we had it. It did great. Hopefully we will eliminate the counter one soon. Easy to use. We are happy.
While I like the microwave very much, the design fits in well with my kitchen and works as needed, I have found the air fryer confusing to use. The directions are not clear and I have yet to find success with the prepared food. I have not yet tried the convection feature. A you tube type video would be helpful.
Controls are very counter-intuitive. The push-button/dial control for the cook time makes no sense at all, and I can see this unit failing very quickly as you can't directly input the cook time. We bought this unit because of the built-in Air Fryer capability, but haven't had an opportunity to use that feature as yet.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Michael, GE_Appliances, July 8, 2024
While we’re excited for you to try the amazing air fry capabilities of your new microwave, we hate that you’ve been less than impressed with the controls of the unit, and that you feel the unit will fail quickly. We’re constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team so we can continue to improve. We’re confident that you’ll get many years of excellent use from this unit, but we encourage you to reach out should you need any assistance.