Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,415 Reviews)
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
975)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
Air fryer stinks.
on April 29, 2026
Posted by: WLS342
from Tampa, FL
The microwave function is fine. We have not tried the convection function. The "air fryer" function is extremely disappointing. It seems like a GE after thought. We have a Cuisinart air fryer that puts this one to shame. The included metal rack and metal tray seem totally inappropriate for air frying. The air fryer doesn't brown or toast. It just heats premade food. I don't see that it is and different than the microwave. I can't find any accessories that work with this air fryer. The Quick Guide and downloaded Owners Manual are useless with regards to the air frying function. I am disappointed with GE support. I've contacted them twice and mention that I have the Quick Guide and have downloaded the Owners Manual and their timid response included a link to the downloadable Owners Manual. I wish there was a GE users community so we could share tips on how to use the horrible air fryer function.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
3
Response from geappliances.comBy Vikki, GE_Appliances, May 14, 2026
The metal rack should be used as it allows the heated air to move all around the food item. We recommend using the cooking guide in the Owner's Manual or follow the Air Fry instructions on prepackaged food items. If your foods are not browning when using Air Fry we encourage you to call our service team Bodewell at 1-833-4Bodewell to have your microwave evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
4
Dual Use Microwave and Convection Oven
on April 26, 2026
Posted by: MMJJ77
from Leesburg, VA
Great looking microwave. Being that it is a dual use microwave and convection oven, it does take much longer to microwave food which is frustrating and will take some time to get used to.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, May 8, 2026
Unless you're using Combination Fast Bake, the microwave cooking performance is not impacted by the convection capabilities. Try using Cook Time or Add 30 secs to see how the microwave performs. You can also run a performance test. Place a glass bowl (preferably a 2 quart glass measuring bowl) filled with 1 quart of water in the center of the microwave oven cavity. The water temperature must be between 59°F to 75°F.
Heat the water for exactly 2 minutes and 30 seconds on the High power level. The High power level is the default heat setting on the microwave.
A temperature rise in the range of 28° to 40°F indicates your microwave oven is heating/cooking properly.
Note: The thermometer should be used only when in the bowl of water is not in the microwave. Do not place the thermometer inside the microwave. It could explode and cause personal injury as well as damage to the microwave. If your microwave is not heating properly based on this test, please call Bodewell at 1-833-4BODEWELL to schedule an appointment to have your microwave evaluated and repaired as needed.
Heat the water for exactly 2 minutes and 30 seconds on the High power level. The High power level is the default heat setting on the microwave.
A temperature rise in the range of 28° to 40°F indicates your microwave oven is heating/cooking properly.
Note: The thermometer should be used only when in the bowl of water is not in the microwave. Do not place the thermometer inside the microwave. It could explode and cause personal injury as well as damage to the microwave. If your microwave is not heating properly based on this test, please call Bodewell at 1-833-4BODEWELL to schedule an appointment to have your microwave evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliability, easy operation and longevity
on April 25, 2026
Posted by: Reg0
from Harrisburg Mo
I replaced a 25+ year old microwave with this one. Same GE model with improvement s . Loved the old one and hope the new one serves my family as well. Loving it so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki, GE_Appliances, May 8, 2026
We're confident it will serve you and your family well.
Written by a customer while visiting geappliances.com
Customer Rating
1
My microwave died
on April 22, 2026
Posted by: Flojo52
My microwave died after 31/2 years. I am so disappointed and frustrated, this is supposed to be a top notch microwave, my last GE profile microwave lasted more than 6 years, is there a recall or can someone assist? Thanks
Response from geappliances.comBy Dianna, GE_Appliances, April 27, 2026
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
I like it
on April 22, 2026
Posted by: Mountain cook
It works great. The controls are a little confusing at first and the manual doesn't cover everything (like air fry) as completely as it could. With a little time, I'm sure I'll get used to it and come to love it. It is very quiet and easy to clean, which is great.
Written by a customer while visiting geappliances.com
Customer Rating
5
Ge oer the range microwave oven
on April 20, 2026
Posted by: Anonymous
from Charles Town, WV
It is a very good product. and very easy to use. We have use it many times alnd use the convection and are very happy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, Cafe_ Appliances, May 14, 2026
We also love the ease of use with this microwave. This microwave has nifty features including Air Fry. You can now achieve crispy, never greasy, fried food results in your oven without the oil. We are confident that this microwave will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great upgrade with many features
on April 18, 2026
Posted by: dkb360
This microwave is a serious upgrade from our failing, 2-years old Frigidaire unit. It looks very nice in the kitchen and will be easy to use when we get used to the new controls. Much higher quality.
Written by a customer while visiting geappliances.com
Customer Rating
5
Replacement Unit Original unit came DOA
on April 15, 2026
Posted by: Weegie_cat1079
from Colorado
So far so good. For unit was DOA. Took another month to get a replacement unit. Have only had this unit a little over a week. There is a rating that the air fryer didn't work. Not True. Works great. Bought this unit because it fit our microwave well. Plus, all of the bells and whistles. So far, we love it. Capacity is great. Controls so far working great. Convection oven is working great. Installation was easy for the installer. Ventilation works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com