Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,416 Reviews)
Rating breakdown 1,416 reviews
5 Stars
872
4 Stars
305
3 Stars
109
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
976)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1
Horrible
on November 7, 2024
Posted by: Someone Who Loves to Cook
from Florida
We paid more money because I thought the air fry feature would be a terrific addition. It never worked at all. And then shortly there after the dial broke so I cannot control the temperature nor can I put a time in for the microwave. So now I just basically add 30 seconds and it is a very expensive expensive microwave only, I would not buy this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 11, 2024
We would be more than happy to assist you with your microwave. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
New feature!
on October 31, 2024
Posted by: AnneE24
from Connecticut
Just installed today but it’s almost identical to the one we had but this one has an air fryer! We have all GE appliances because of their appearance and quality of the stainless steel and functionality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This model has so many additional features
on October 30, 2024
Posted by: poodle10
Replaced my 2008 ge microwave which did not function anymore. This new model has more features because of the model we selected.
Written by a customer while visiting geappliances.com
Customer Rating
2
Awful Timing Feature
on October 30, 2024
Posted by: Mozzie L
We just recently installed the microwave and realized that the cooking time needs to be set by a dial, and only allows time choices in 15 second increments, starting with 15 seconds. I have many items that I want to heat up for less than 15 seconds and I am unable to do so unless I go to settings and set up a second cooking cycle. I set up a second cycle which gives me 5 second cook time intervals. The only problem is that it overrode the 30 second button on the touchpad, which is a feature that I also use. In addition, the start button needs to be pressed twice in order for the unit to start. If I had known this prior to purchase I would have selected another brand as this microwave's timing features are very inconvenient.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy GE Appliances, October 30, 2024
We value your feedback. Your comments regarding the microwave timer setting is extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
My GE Profile Microwave
on October 22, 2024
Posted by: A well satisfied customer
from NC
I bought this microwave for my old home. I liked it so much I had to buy one for my new home. I live that it has a stainless steel interior and the fact that it will connect to my new GE profile stove.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a good substitute for your air fryer
on October 19, 2024
Posted by: SAB54
from Wilmington NC
Do not expect this to cook like your air fryer. It takes a lot longer. it is quicker than a conventional oven, but you cannot go on the food products recommendation for time in an air fryer
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
4
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, October 21, 2024
We value this feedback. The air fry feature is just one of the amazing features this unit offers! You can find out more about this option along with other features starting on page 21 of the owner's manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.36786596.583742769.1729518468-132335501.1644413847&_gac=1.153299468.1728928304.EAIaIQobChMI9uG-5beOiQMVb0P_AR3n0Ba6EAMYASAAEgIcxvD_BwE
You may also refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062018#:~:text=How%20Air%20Fry%20feature%20works,oven%2C%20over%20and%20around%20food.
https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.36786596.583742769.1729518468-132335501.1644413847&_gac=1.153299468.1728928304.EAIaIQobChMI9uG-5beOiQMVb0P_AR3n0Ba6EAMYASAAEgIcxvD_BwE
You may also refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062018#:~:text=How%20Air%20Fry%20feature%20works,oven%2C%20over%20and%20around%20food.
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Microwave
on October 19, 2024
Posted by: JackWL
from valencia, CA
The microwave worked first time and had no issues. It was missing the owner manual but I printed from GE website. Another thing, Not sure why the inlet fan does not pull much air through the two filters at the bottom of the microwave. there is another air inlet at the top of the microwave. Most of the air comes from that air intake.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2024
We'd like to go over the ventilation process for your microwave. You can check through the following link for a brief description and how to perform the tissue test: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17419). If you are noticing poor venting, then we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on October 16, 2024
Posted by: SPY2024
Microwave function of the appliance is working as expected, didn't try the air fryer yet.
Also when selecting beverage mode for reheating coffee , it takes more time than a small tabletop microwave to heat up the liquid. This I noticed with my previosu Frigidaire microwave also. Not sure of the reason.
.
Also when selecting beverage mode for reheating coffee , it takes more time than a small tabletop microwave to heat up the liquid. This I noticed with my previosu Frigidaire microwave also. Not sure of the reason.
.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com