Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
783 out of
917)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2
Only fair Performance
on January 3, 2023
Posted by: bill16801
from State College, PA
Not as powerful as our 20+ year old GE Profile it replaces. Cooking times for both the Air Fryer and Convection Baking were not accurate; for example, frozen patties called for convection baking time of 20 min @ 450 but the food was NOT cooked and had to be put in for another 15 min before fully cooked.... Had the same problem with the Air Fryer with chicken tenders. GE as also gone cheap by not providing a decent operating manual; had to download a woefully inadequate manual from the web site. Frankly, I expected more from GE! Furthermore, it's too costly and somewhat clunky to operate! You can't select a cooking power for a time seeing of less than 30 seconds, which can cause some foods to overcook when all you need is a little more heating time.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kacie@GEA, GE_Appliances, January 4, 2023
Hello there,
We're sorry to learn you're not completely satisfied with your new microwave. We understand how disappointing it must be to have a new product that doesn't meet your expectations.
While we strive to provide quality products, we understand there is always a chance to improve. We will share your valuable feedback with our team for future updates. Thank you for bringing this to our attention. We wish you all the best moving forward. Please come back to us with additional questions.
Kacie@GEA
We're sorry to learn you're not completely satisfied with your new microwave. We understand how disappointing it must be to have a new product that doesn't meet your expectations.
While we strive to provide quality products, we understand there is always a chance to improve. We will share your valuable feedback with our team for future updates. Thank you for bringing this to our attention. We wish you all the best moving forward. Please come back to us with additional questions.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not happy with this product
on January 4, 2023
Posted by: unfulfilled
from Hamilton NJ
Bought this July 2022 and it has giving me error msg since day one. The only function that works is the 30 second button.
If I want to use Beveridge function it goes through cycle when its finished I get sensor error. And you need to go through several steps to start
If I want to use Beveridge function it goes through cycle when its finished I get sensor error. And you need to go through several steps to start
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, January 5, 2023
Hi,
We're sorry to hear your microwave is giving you an error message so often and that the only function you can get to work is the 30 second button. This is certainly not the experience we want for you, and we understand how important it is to get this fixed so you can enjoy all the functions on this unit. Please take advantage of your one-year warranty with us by calling our GE Consumer Service at 1-800-432-2737. One of our great servicemen would be happy to get your unit performing as it should. Please come back to us should you have any additional questions.
Kacie@GEA
We're sorry to hear your microwave is giving you an error message so often and that the only function you can get to work is the 30 second button. This is certainly not the experience we want for you, and we understand how important it is to get this fixed so you can enjoy all the functions on this unit. Please take advantage of your one-year warranty with us by calling our GE Consumer Service at 1-800-432-2737. One of our great servicemen would be happy to get your unit performing as it should. Please come back to us should you have any additional questions.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Microwave
on January 8, 2023
Posted by: DJZF
from Arizona
So far the only thing I don't like is the fact you have to turn a dial to choose the amount of time and the it has to be in increments of 15 seconds. So you can't choose numbers like 26, 47 etc. I doubt I'll be using it in place of my countertop air fryer. The air fry option in the microwave takes longer.
I do like the fact that it is quieter than my previous one.
I do like the fact that it is quieter than my previous one.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty nice!
on January 12, 2023
Posted by: Reblar
from Mechanicsville va
The microwave works well as expected. However I do have a few negative comments. The exhaust fan on it does not seem to be very strong. On my previous GE microwave, you could definitely see the steam suck up into the exhaust filter when you turned it on. On this microwave, the steam continues to go up and just appears to float around; it’s hard to see that it’s really working. The fan is noisy.
The other thing I’m not crazy about is the dial for selecting numbers of seconds and minutes.
I really like the old numbered keypads. I am glad that it still has a 30 second option button which we pushed twice to get our one minute express option.
The interior is all stainless and easy to clean.
The convection oven heats quickly. I only used airfry once, and it worked OK. Sensor cooking works well.
The other thing I’m not crazy about is the dial for selecting numbers of seconds and minutes.
I really like the old numbered keypads. I am glad that it still has a 30 second option button which we pushed twice to get our one minute express option.
The interior is all stainless and easy to clean.
The convection oven heats quickly. I only used airfry once, and it worked OK. Sensor cooking works well.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not in love with it!
on January 15, 2023
Posted by: GrammyyJen
from Virginia
I was excited to get a new microwave with a convection & air fryer option. Not a fan of the dial. What should take seconds to get it started takes minutes. You have to set Power level every time otherwise it stays at 1. Air fryer temp not adjustable and I’m not convinced it is set at 425. Takes way too long to air fry.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
2
Response from geappliances.comBy GE Appliances, January 16, 2023
Hello - Thank you for taking a moment to leave your review. We truly appreciate it. This definitely helps us know what we are doing right and wrong.
We're sorry to hear that his model hasn't exceeded your expectations. We are going to take your feedback and send it over to our product team for review. This is extremely crucial to our design process. Thank you again.
Stay safe out there.
Jonathon@GEA
We're sorry to hear that his model hasn't exceeded your expectations. We are going to take your feedback and send it over to our product team for review. This is extremely crucial to our design process. Thank you again.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GREAT FEATURES
on January 16, 2023
Posted by: carl1121
from Orlando FL
I like all the features like Air Fry, convection bake and roast. those features are impressive along with just microwaving. Still learning all the features and plan to play with my new toy verses lugging my giant air fryer around my counter and to see if it cooks better than my regular oven. So far it takes a bit longer to cook items versus my portable air fryer. Also it seems to take longer to preheat that maybe because its a 950 watt machine I think. However you can bake/roast without preheating if your item doesn't require it. I like it just because its me and my wife and our meals are small portions most of the time. Plus I got a good deal from my appliance store (scratch and dent). Can't wait to test out all the functions, so far my wife only uses the Add 30 sec button cause its a learning curve with so many options to chose from.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the features
on January 19, 2023
Posted by: Kmcap56
from Bergen Ny
I love the features of this microwave. I don’t like the way to turn it on. No clock button
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great for air frying
on January 21, 2023
Posted by: MeganCS
from Cypress texas
So far we love the air fry option makes is so much easier then taking out the air fryer and having to make space in the countertop
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com