Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(1,416 Reviews)
Open Ratings Snapshot
Rating breakdown 1,416 reviews
5 Stars
872
4 Stars
305
3 Stars
109
2 Stars
67
1 Star
63
85%of customers recommend this product. 
(
828 out of 976
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
5 out of 5
5
GE Microwave
on November 16, 2024
Posted by: Stalker
This GE Profile Microwave is very similar to our old 15 year old GE Profile which gave up.
in fact the installers used the same bracket to mount the new one. The mounting top screws needed new holes. tested most all the features and they seem to work. the manual is very skimpy compared to old manual.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
GE Convection/Microwave
on November 15, 2024
Posted by: PaulPatti
So Far, So Good. Works as it should.
Con: won't heat up higher that 425°
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
DO NOT BUY
on November 14, 2024
Posted by: tiffgo
from Plano TX
Horrible! We have had the serviceman out 3 times in 2 months with 2 different parts. They won't replace our defective microwave. DO NOT BUY. They have to keep trying to fix it. It is a lemon and defective.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, November 20, 2024
We're sorry to hear about your microwave needing to be repaired so soon. We're confident that our technician will be able to get this resolved. Thank you for working with us.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Efficient & progressively improved.
on November 13, 2024
Posted by: MicrowaveBill
from Murrieta, CA
Efficient and more feature options offered, surpasses the features we had on our past microwave.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Sleek microwave
on November 13, 2024
Posted by: Deariepie
Looks great-has a lot of features-even an air fryer. Not too sure if I like the knob to set the cook time-I prefer a keypad.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Communication stinks
on November 13, 2024
Posted by: BSR71
First unit installed did not work in which tech came out and said it had been dropped. 2nd unit showed up to house without any notification they were coming. Installers did a good job
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Response from geappliances.comBy Adrian, GE_Appliances, November 18, 2024
We appreciate the feedback on your experience with the delivery team. As we continue to make improvements to our delivery and installation services your comments are extremely important to us and will be reviewed. We're glad they were able to get the replacement unit installed and we are confident that this replacement microwave will serve you well for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Very inpressed.
on November 13, 2024
Posted by: Brian 56
from Boynton Bch, Fl
I think it's great. It didn't take very long to get the hang of all that it does along with pairing with our new GE range to go with it. It's nice to have all the new cooking options.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Not user friendly
on November 13, 2024
Posted by: Susand14624
Not user friendly and doesn’t come with good instructions.
Response from geappliances.comBy Joyce, GE_Appliances, November 14, 2024
We have instructions on page 8 regarding the controls. https://products-salsify.geappliances.com/image/upload/s--WYTrCaf0--/txdsq1ebwcz0hsllcwoa.pdf?_ga=2.42471651.793026540.1731613150-87233190.1731613150 An easy way to use the microwave is to select the add 30 seconds pad and you can press it multiple times if desired. It is our hope that the more you use your microwave the more you will like it.
Written by a customer while visiting geappliances.com
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