This GE Profile Microwave is very similar to our old 15 year old GE Profile which gave up. in fact the installers used the same bracket to mount the new one. The mounting top screws needed new holes. tested most all the features and they seem to work. the manual is very skimpy compared to old manual.
Horrible! We have had the serviceman out 3 times in 2 months with 2 different parts. They won't replace our defective microwave. DO NOT BUY. They have to keep trying to fix it. It is a lemon and defective.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, November 20, 2024
We're sorry to hear about your microwave needing to be repaired so soon. We're confident that our technician will be able to get this resolved. Thank you for working with us.
First unit installed did not work in which tech came out and said it had been dropped. 2nd unit showed up to house without any notification they were coming. Installers did a good job
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, November 18, 2024
We appreciate the feedback on your experience with the delivery team. As we continue to make improvements to our delivery and installation services your comments are extremely important to us and will be reviewed. We're glad they were able to get the replacement unit installed and we are confident that this replacement microwave will serve you well for many years to come!