Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(1,416 Reviews)
Open Ratings Snapshot
Rating breakdown 1,416 reviews
5 Stars
872
4 Stars
305
3 Stars
109
2 Stars
67
1 Star
63
85%of customers recommend this product. 
(
828 out of 976
)
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Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1 out of 5
1
Broken door handle
on December 20, 2024
Posted by: THKA
Door handle broke off after the warranty was expired
Response from geappliances.comBy Adrian, GE_Appliances, January 8, 2025
We are saddened to hear that your door handle has broken off. We advise you to get the microwave door replaced, as the handle is not sold as a standalone part. You can view and purchase the compatible replacement part on our parts website at the link below.

https://www.geapplianceparts.com/store/parts/spec/WB56X35404
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Stove/microwave
on December 17, 2024
Posted by: Robin032358
from Kansasville WI
Love the GE stove and microwave. Much better quality than the Samsungs we had before.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Flexible, fast and quiet
on December 16, 2024
Posted by: MMCED
We have only had this microwave a short time but have used most of the functions and so far so good. We like the versatility that the convection and air fryer options offer us over a standard microwave. French fries in air fry mode came out golden brown with a slightly crunchy skin and soft inside. A roast cooked in convection mode cooked fast and was juicy and tender. Looking forward to using the dehydrator setting and comparing it to a counter top dehydrator that we already have. Overall a very good addition to our kitchen.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great features.
on December 15, 2024
Posted by: Thom1
from Winfield, WV
Love the product and purposefully sought out this appliance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Performance Over the Range Microwave
on December 10, 2024
Posted by: WRKWRK
from AL
Over the Range Microwave stop working after 17 years! Went by size and order the GE Microwave with Air Fry/Quick Cook. Absolutely love. I easily adapted to the selection buttons and really like the knob to adjust cook times. Thank you GE!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Fine Installers
on December 9, 2024
Posted by: Courteous and fine job
Very happy with my microwave and the two installers were prompt, courteous and did a very good job.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
OK but not great.
on December 6, 2024
Posted by: Jim AB
from Coronado, CA
The microwave is under powered. I have a small microwave only appliance that heats everything in half the time of this unit.
The sensor works inconstantly and has already been replaced once. Popcorn always comes up with an error, beverages get over heated, and fish is sometimes overdone. We got this unit to replace an older model of this same Profile unit and are disappointed with the current unit when compared to the original unit.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
4 out of 5
4
Response from geappliances.comBy Adrian, GE_Appliances, December 23, 2024
We are honored to have you as a part of the GE Appliances family, and we are sorry to hear of your experience with this replacement unit. We encourage you to contact one of our certified technicians to ensure the normal operation of this unit, as what has been described is not normal. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great machine!
on December 5, 2024
Posted by: Lordie3
from Dover, DE
Everything that you could want and more. I still have not utlized all of its capabilities!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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