Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,358 Reviews)
Rating breakdown 1,358 reviews
5 Stars
848
4 Stars
292
3 Stars
99
2 Stars
64
1 Star
55
85%of customers recommend this product.
(
808 out of
946)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
GE Profile 1.7 Cu. Ft. Convection Over-the-Range
on March 24, 2025
Posted by: Craig A M
from Whitehouse, Ohio
We are happy with the features and appearance of our new microwave. There was a learning curve to taking advantage of all the features and user interface. We primarily bought this microwave because of it's air fryer capability, but definitely takes a lot longer to cook than a smaller countertop air fryer.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Option air fryer
on September 27, 2025
Posted by: Gayle46
[This review was collected as part of a promotion.] I am surprised at the bad reviews. I have never owned an air fryer so can’t compare . We did a think ribeye steak. Perfect. Chicken perfect! Love this !
Written by a customer while visiting geappliances.com
Customer Rating
1
Melted Itself
on January 20, 2026
Posted by: Kirby01
from Atlanta GA
I've never even considered leaving a review for a microwave but this thing is awful. I could go into a long diatribe about how this thing doesn't cook anything well on the bake settings, it won't brown a pizza even if you give it a month. We had ours for exactly 3 weeks before I tried to use the convec bake option and the microwave MELTED ITSELF. I noticed the next day after a not cooked pizza, that the light in the microwave was not working, when I went to look at the bulb it, receptacle and the end of the bulb had been melted by the convec bake option. So instead of having a working microwave/air fryer/convection oven what we have is a broken microwave (because that's all It's safe to use it for) that has no light and the absolute worst controls I've ever seen, you can only set time with a dial in 15 second intervals and then adjust by 5 second intervals after you've started? Did you guys have anyone with half a brain use this thing before you made it?
Just awful
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 21, 2026
We’re sorry to hear your microwave has become damaged, and we’d like to address your issues. For the issue with damage, please reach out to our Bodewell service team at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service. Please do not use the microwave at all until it has been fixed.
We have information about Convection Baking, Convection Roasting, etc. available starting on page 9 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf. We also have an article about what to check when food isn’t cooking properly, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
Your feedback about the controls and overall model will be shared with our product team for consideration. We’ll be reaching out over email to discuss this situation with you further; please respond at your earliest convenience.
We have information about Convection Baking, Convection Roasting, etc. available starting on page 9 of the manual, which is linked here: https://products-salsify.geappliances.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf. We also have an article about what to check when food isn’t cooking properly, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
Your feedback about the controls and overall model will be shared with our product team for consideration. We’ll be reaching out over email to discuss this situation with you further; please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love GE profile series
on June 11, 2022
Posted by: Krizy72
from Wisconsin
I had a previous profile microwave/convection oven and loved it. Just upgraded our kitchen to stainless steel so bought another Profile.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 16, 2022
Posted by: Steakhouse
from Savannah, GA
Love this product, we haven’t used the air fryer yet but the convection oven is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Full featured Microwave/Convection Oven
on July 4, 2022
Posted by: KDamore
from Blue Bell, Pa.
This unit does it all in a small space. Great to have a fully functional microwave and a bonus 2nd oven for the holidays. The Air Fry option is why we bought this unit so we could save counter space. So far so good, looking forward to years of enjoyment
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on August 13, 2022
Posted by: Dont have 1 or 2
from Boston,ma
replaces a similar GE Profile Easy to use, Controls easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very beautiful and sleek
on August 15, 2022
Posted by: Jem77
from Virginia
Has lots of great features and easy to operate love that its not just a microwave but a oven too so i can bake save me using my big oven at times.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com