Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,415 Reviews)
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product.
(
828 out of
975)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
So So
on June 6, 2026
Posted by: So So Microwave
The microwave was supposed to have a warming feature and it doesn't. Also, there is an issue where the microwave doesn't work sometimes unless I push on the top of the door handle. It doesn't seem to engage otherwise.
Response from geappliances.comBy Sarah, GE_Appliances, June 8, 2026
We’d like to provide information about your microwave, and address the issue you’re having with having to press on the handle. While model PVM9179DRWW does not feature a separate warm setting on the control panel, the power level can be set to 1 to keep food warm. That’s discussed on page 15 of the manual, linked here: https://images.salsify.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf.
For the issue with having to press the door handle, we recommend ensuring there’s no residue or anything else preventing the door from closing normally. We have care and cleaning information about the microwave on page 26 of the manual.
If you continue to have the issue and think service is needed, an appointment can be made with one of our Bodewell technicians when you call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service. A technician would be glad to examine the microwave.
For the issue with having to press the door handle, we recommend ensuring there’s no residue or anything else preventing the door from closing normally. We have care and cleaning information about the microwave on page 26 of the manual.
If you continue to have the issue and think service is needed, an appointment can be made with one of our Bodewell technicians when you call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service. A technician would be glad to examine the microwave.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on May 27, 2026
Posted by: MJWBLW
I love the features of this oven. I can microwave or air fry or bake. The reheat button works well to reheat meals. The ventilation system works well and I can bake a large casserole in it, freeing up space in my oven!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great unit!!
on May 19, 2026
Posted by: newyorkfreddy
from Long pond, pa
My wife absolutely loves the new microwave!! She feels it the best one she's ever had
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Seven year replacement
on May 16, 2026
Posted by: Wavemagic
from Bronx
New model to replace similar one which lasted just about 7 years. Haven’t tried the air fryer but might not need it. The rest works well much as before. It helped to have expert installation.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
New Microwave
on May 15, 2026
Posted by: Good cook 007
from KY
It is very descent but very limited instructions on how to use all the settings. I had to go on line and ask AI how to do various things. Also disappointed in the air fryer portion and actually was not as good as expected and it would not go higher than 400 deg F. It is hard to sync the clock with my watch. Also on installation it was not real clear that I had to turn the exhaust fan to blow forward since we do not have teh ability to exhaust outside.
Every thing else seems to work good
Every thing else seems to work good
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking
on May 15, 2026
Posted by: Grumpy Flamingo
from Venice FL
Nice looking but buttons & knob a bit confusing when trying to use defrost or reheat and air fryer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Replaced an older model
on May 7, 2026
Posted by: Hulahome
Not fond of the dial to set time. But it does what it is intended for
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Profile 1.7 cu
on April 30, 2026
Posted by: Newove
from MD
Instructions are not clear to understand on how to use the convection part of the oven. Can not figure out how to input different foods types. Have been using old air fryer, because I can't figure out how to properly operate. Now feel that I should have kept the micro wave and air fryer separate. A little disapppointed.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, May 1, 2026
When using Convection, you follow the same cooking instructions as you would for regular baking. You may notice the temperature you input will be reduced by 25° which is normal for convection baking. You have the option of using pre-set Air Fry or Manual Air Fry instructions. The pre-set choices are listed on page 21 and with the Manual instructions you follow the package instructions for time and temperature. Additional information is available in the online Owner's Manual - https://images.salsify.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf.
Written by a customer while visiting geappliances.com