Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,396 Reviews)
Rating breakdown 1,396 reviews
5 Stars
866
4 Stars
303
3 Stars
102
2 Stars
65
1 Star
60
85%of customers recommend this product.
(
825 out of
969)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
Versatility
on September 22, 2022
Posted by: XavierBWL
from Michigan
I love how versatile this microwave is. Having an extra convection oven during events like Thanksgiving dinner make this microwave perfect. It's spacious and feature-rich, though I would have liked to see Wifi. With Wifi it would have easily been 5 stars. It DOES have bluetooth and syncs with my stove though and I'm very appreciative of that!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as adjustable as you'd think
on September 22, 2022
Posted by: JaneAverage
Generally, the microwave works fine. But there are some major caveats that bring down its average rating. The first is that you can't set the timers by 1 second intervals. Default is 15 second intervals, but if the timer is already counting down then you can alter it by 5 second intervals. HOWEVER, there is NO place in the user's manual that discusses either of these limitations. Next - the air fryer. It's great to have the option, but nowhere in the manual does it say that this model has a fixed temperature of 425 degrees for air frying. I had to call customer service to figure this out. The "manual" option for air frying only lets you set a timer and nothing else. So, if you want to air fry at any other temperature, you'll need another air fryer. The last thing is related to construction/product quality. The timer knob feels so flimsy. I expect it break within a year or two. Overall, disappointed with the lack of information in the user's guide. It's basically a few pages that say, "Look! You have buttons!"
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, September 23, 2022
Hi - Thank you for taking the time to share your perspective on your new GE Appliances microwave as your feedback is vitally important to us. We continually strive to improve the products and services we offer and honest feedback like this helps us do just that. We are sorry you feel the manual is lacking and that you have concerns regarding the quality of the controls and want to be sure you know we're here for you should you have any difficulties with the unit. Thank you again. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
It's like having another oven.
on September 23, 2022
Posted by: Fallenrider
from Glen Burnie, Md.
I love my microwave. It is like having another oven. It has convection, air fry, and works as a normal microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
It’s a good looking and easy to use.
on September 25, 2022
Posted by: AkikoSD
from San Diego CA
It’s new purchase within one month time, so we are not experienced much yet.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on September 25, 2022
Posted by: Chloe0804
from Poconos, Pa
We have always loved GE appliances. They are reliable and now more in tune with technology which is a plus! This micro/oven is a must have! Plus an air fryer?!! What’s not to love.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, September 30, 2022
We're happy to hear that you are enjoying your microwave and all of its great features!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
good
on September 26, 2022
Posted by: xxxx1111
from fl
haven't used all features but to many interactions to get something cooked compared to 25 year old last unit which was better engineered for customer use.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice, just no "assistance"
on September 28, 2022
Posted by: KazJean
from Riverside, Ca
I had a countertop microwave, Air Fryer (french doors) and toaster oven. By purchasing this affordable condensed unit I was able to clear the clutter. Unfortunately, GE offers no online, or phone support for accuracy of USING the unit - I am not a TRIAL n ERR chef :(
Features
2
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 29, 2022
Hello there,
We're sorry to hear you're having trouble using your new microwave! We know it must be very frustrating to have a new microwave and be unsure of how to use it properly, we're sorry for this inconvenience.
We do have a Use and Care manual online that we're confident will help you in learning to use your new unit. It included descriptions of all the features, which to use for types of foods, and how to properly use it feature. You can view this here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf.
We're sure that you'll be cooking delicious food with your microwave in no time! However, if you have additional questions that need answering, please let us know. We'd be more than happy to assist you.
Kacie@GEA
We're sorry to hear you're having trouble using your new microwave! We know it must be very frustrating to have a new microwave and be unsure of how to use it properly, we're sorry for this inconvenience.
We do have a Use and Care manual online that we're confident will help you in learning to use your new unit. It included descriptions of all the features, which to use for types of foods, and how to properly use it feature. You can view this here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf.
We're sure that you'll be cooking delicious food with your microwave in no time! However, if you have additional questions that need answering, please let us know. We'd be more than happy to assist you.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great overall products
on October 1, 2022
Posted by: Christopher32
from Frederick, MD
Excellent product. The microwave offered great features and looked great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com