Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(1,396 Reviews)
Open Ratings Snapshot
Rating breakdown 1,396 reviews
5 Stars
866
4 Stars
303
3 Stars
102
2 Stars
65
1 Star
60
85%of customers recommend this product. 
(
825 out of 969
)
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Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
1 out of 5
1
Crapped out
on September 17, 2022
Posted by: Lou Cee
from Clovis, CA, USA
The product did very well until it crapped out after only a month. The selector dial would not bring up the options and the clock now fails to indicate the time. Also, to read the selections printed on the control panel, I must use a flashlight to illuminate the panel ... a huge design failure and a problem that I did not have with my Maytag microwave.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Michael @ GE AppliancesGE AppliancesSeptember 29, 2022
Hi there,

Thanks for taking the time to leave a review for your microwave. So sorry to hear about the issues you had with it, especially so soon. We do see that you've had service on your unit recently. We do hope that all is working as it should now. We're here if you've got other questions or concerns in the future.

All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Even seniors can install it
on September 18, 2022
Posted by: Grandpa GY
from Detroit suburbs
Great value for the features offered. Following installation instructions is important. Yes you do need an extra hand to lift the unit into place over a built in cook top.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
New microwave is not worth the cost!
on September 20, 2022
Posted by: ljhahn
from Easton PA
I had to download the instruction manual and print out 36 pages, for the price of this microwave I think it should have a least come with a manual! It took longer to air fry French fries in it than to bake them in conventional oven! The sales man said GEhad over 2000 recipes on this microwave, where are they?
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
2 out of 5
2
Value
2 out of 5
2
Response from geappliances.comBy Kianna@GEAGEAOctober 3, 2022
We're happy to hear that you like your microwave's appearance. We understand that you have some concerns about the manual, air fry feature, and available recipes. Your feedback is very much appreciated and will be used to make improvements.

To view some of the recipes that we have available, check out this link: https://genet.geappliances.com/Recipes/Dispatcher?REQUEST=GEARHome

We hope this information helps, and if we can help in the future, please let us know. We are more than happy to.

All the best,

Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Has everything I wanted!
on September 20, 2022
Posted by: MammaJez
from Mount Dora, FL
I’m so excited that this is a microwave, convection oven, and a air fryer all in one for a reasonable price! Now I don’t have to turn my oven on just to bake something. I had another microwave that had a convection oven and I missed it terribly! I love the way it bakes and look forward to air frying too!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Kianna@GEAGEASeptember 30, 2022
We're happy to hear that you are enjoying your microwave and all of its great features!

Thanks so much for the review, and should you have any additional feedback, please reach out to us!

All the best,

Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Microwave
on September 20, 2022
Posted by: CaseyinBend
from Bend, OR
So far so good. Works as described and fits the space we had.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love the air fry and convection features
on September 20, 2022
Posted by: KatieSrella
from Dameron Md
Easy to use and it’s a 3 in 1 perfect! Air fryer convection oven and microwave! Links to my Range also with chef connect light and fan runs when I turn on a burner
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Nice Multipurpose Microwave
on September 21, 2022
Posted by: drlee
from Woodbury, Mn
This is a great unit to do all that we want....quick heat, convection cooking, and more. Works well, pairs with the stove, so light automatically turns on in microwave when using stovetop. Quiet cooking, too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Nice enough, Controls Overly Complicated
on September 21, 2022
Posted by: LininLauraville
from Baltimore, MD
I bought this model because of the air-fry capability. I was disappointed; I didn’t see any way to adjust the temperature setting and the air-fry took five or six times longer than my countertop air fryer and the food really never felt hot!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
4 out of 5
4
Value
3 out of 5
3
Response from geappliances.comBy Kianna@GEAGEASeptember 29, 2022
Thanks for reviewing your microwave. It's great to know that you like the appearance and quality, but sorry that you are disappointed in the air fry feature. Your satisfaction is important to us, and we will use your feedback to improve.

A heating element is used to raise the temperature of the air inside the oven. Any oven temperature from 225°F to 425°F may be set. Learn more about the functioning on page 21 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf

We hope this helps, and if we can help in the future, please let us know. We are more than happy to.

All the best,

Kianna@GEA
Written by a customer while visiting geappliances.com
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