Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(1,415 Reviews)
Open Ratings Snapshot
Rating breakdown 1,415 reviews
5 Stars
872
4 Stars
305
3 Stars
108
2 Stars
67
1 Star
63
85%of customers recommend this product. 
(
828 out of 975
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
2 out of 5
2
No Backlight, hard to read control panel
on July 19, 2026
Posted by: MrVG
It would be VERY VERY HELPFUL if the letters on ythe control panel were backlit when operating the unit.
Response from geappliances.comBy Julia, GE_Appliances, July 20, 2026
We appreciate the feedback on the design of the control panel. We will be sure to share your thoughts with the product teams for further review.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
The door closed issue
on July 16, 2026
Posted by: Amy2026
The door cannot close well. The door and door frame are not level. On the top,the door is a little higher than the door frame; at the bottom the door is a little lower than the the door frame.
Response from geappliances.comBy GE Appliances, July 20, 2026
We recommend service for the issue with your door. You can
schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Great venting and under unit light
on June 23, 2026
Posted by: DKKD
from Denton Tx
I don't think this new GE microwave is as powerful as the previous. That may be intentional based on the current society. But it's easy to use and consistent. Love the stainless interior! Love the capacity!! Tried the air fry but it seems to leave the interior very hot. Haven't tied the convection oven yet. Would be very helpful if GE would spring for more detailed instructions and maybe a cookbook with a few basic recipes for each aspect of the oven. Controls are easy to use . Haven't figured out how to adjust the power. The button just tells me that it can't. Don't know if I would spend this much money for it again, having used it . The vent is quite powerful and the light is amazing
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Response from geappliances.comBy Diego, GE_Appliances, June 25, 2026
We want to share some information regarding the power level for your microwave. We recommend visiting page 15 of the owner's manual here: https://images.salsify.com/image/upload/s--F3owBnOW--/f51573a7201700990cd0ef9d330a0deb0e451ba4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Microwave GE with air fryer does not deliver!!
on June 21, 2026
Posted by: DJHh
Terrible, we bought to remove our air fryer off the counter well big mistake microwave with airfryer falls short to deliver, heating takes time just in general, my kids miss our old one big regret!
Response from geappliances.comBy Adrian, GE_Appliances, June 25, 2026
Your feedback is extremely important to us. We will pass these comments regarding the Air Fry feature in this microwave along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Works great
on June 16, 2026
Posted by: Vc229
We have only had this microwave for a few months. Works great so far! The only thing I would change is the dial for time. I would prefer the keypad style.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Looks great
on June 15, 2026
Posted by: Silver Assistant
Looks great and performs as needed for both microwave and baking.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Product!
on June 10, 2026
Posted by: Sweentness
from Georgia
Great product, easy to use and has all the necessary features for food preparation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Sweet strong ventilation for over a stove
on June 8, 2026
Posted by: Satisfied central pa
from Dillsburg, PA
Surprising ventilation moving heat from the stove above my head.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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