Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,396 Reviews)
Rating breakdown 1,396 reviews
5 Stars
866
4 Stars
303
3 Stars
102
2 Stars
65
1 Star
60
85%of customers recommend this product.
(
825 out of
969)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
3
Too many buttons to push
on August 23, 2022
Posted by: Goldstein
from New Jersey
Customer support has been excellent. Without it I wouldn't have been able to use it at all. No clear, simple directions come with it. WHEN I got it to do a task, it was terrific!
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 2, 2022
Hey there, and thank you for letting us know about your experience. We’re thrilled you had an excellent experience with customer support, and that the microwave worked terrifically for you! However, we do hate to hear you feel there weren’t clear directions for the microwave and would have had difficulty using it without customer support. We always want to provide a great product that you can use easily, and we regret that you had some trouble. Both your positive and negative feedback will be sent to our team for review; your insights are appreciated, as we always want to know about our consumers’ experience.
We do provide a manual for the model with information on features, controls, care and cleaning, etc. If you’d like to view that, it’s available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf&_ . We hope that information is helpful. We are confident this microwave will continue to perform well for you, and we’re always available here or over social media if you have any other questions or concerns. Best wishes! -Sarah@GEA
We do provide a manual for the model with information on features, controls, care and cleaning, etc. If you’d like to view that, it’s available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000158-1.pdf&_ . We hope that information is helpful. We are confident this microwave will continue to perform well for you, and we’re always available here or over social media if you have any other questions or concerns. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great, works great
on August 23, 2022
Posted by: Bleu cheese not ranch
from Buffalo, NY
Love the flat black, sleek appearance. Works as expected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Super Nice Microwave
on August 24, 2022
Posted by: Grannypuc
from Maryland
We have always been a fan of GE. We have a new washer and dryer too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my new microwave/convection/air fryer!
on November 18, 2022
Posted by: Karebear2
from Illinois
2nd GE, upgraded to this from a 12 yo convection/microwave. It does a great job on all that I have tried so far with one exception. Re the sensors, I have only used the beverage one so far. It likes to boil my coffee, so I don't use it; instead I time it myself and watch it closely. LOVE the dial and the LED light. I'm 5'6" and I have to get on my toes a bit to see in as the oven window blackened portion blocks my view. Also, I have NO CLUE about how to change the filter as that's not covered in their info sheet. Operating in the dark as the instructions provided are very basic/confusing, however, the buttons do walk you through things though. There is NO MANUAL online, so don't bother to look. GE, please provide a manual!
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Air Fryer Microwave
on July 10, 2023
Posted by: RVbarn
from Texas
Can't wait to use it, just got it installed. Like the fact that it is an Air Fryer also! 4star only because I haven't used it fully yet.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
no problems
on September 25, 2023
Posted by: NPxxxxxxxxxxxx
from georgia
Easey install, works greatxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on October 2, 2023
Posted by: Randoo62
Air fryer part real slow takes almost twice as long as a countertop airfryer. Besides that at this point in time satisfied
Been hearing a lot of negative things about the GE profile series hope it isn’t true
Been hearing a lot of negative things about the GE profile series hope it isn’t true
Written by a customer while visiting geappliances.com
Customer Rating
2
Discontinued, A Great Idea
on November 22, 2023
Posted by: SavannaBanana
from Fair Grove Missouri
I think my review may be a little useless now that the product is no longer being manufactured. The first problem is the number of times you have to push buttons before you get your cook time programmed in. When I push start I shouldn't need to put excess wear on the buttons. Should not need to push start twice. You cannot program a cook time and push start. It is faster to use this product if you just push the 30 second button until you get the time you want.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 28, 2023
Greetings! We appreciate you taking the time to leave us a review. We are so sorry that this microwave did not live up to your expectations due to the pressure that has to be applied to the buttons on the control panel. This is definitely not the consumer experience that we strive for with this appliance, and we will be sure to share this feedback with our product design teams for review.
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com