Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Average customer rating
4.3
(1,319 Reviews)
Rating breakdown 1,319 reviews
5 Stars
823
4 Stars
284
3 Stars
96
2 Stars
63
1 Star
53
85%of customers recommend this product.
(
783 out of
917)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Air Fry - Stainless Steel
Customer Rating
4
So far so good
on October 2, 2023
Posted by: Randoo62
Air fryer part real slow takes almost twice as long as a countertop airfryer. Besides that at this point in time satisfied
Been hearing a lot of negative things about the GE profile series hope it isn’t true
Been hearing a lot of negative things about the GE profile series hope it isn’t true
Written by a customer while visiting geappliances.com
Customer Rating
2
Discontinued, A Great Idea
on November 22, 2023
Posted by: SavannaBanana
from Fair Grove Missouri
I think my review may be a little useless now that the product is no longer being manufactured. The first problem is the number of times you have to push buttons before you get your cook time programmed in. When I push start I shouldn't need to put excess wear on the buttons. Should not need to push start twice. You cannot program a cook time and push start. It is faster to use this product if you just push the 30 second button until you get the time you want.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 28, 2023
Greetings! We appreciate you taking the time to leave us a review. We are so sorry that this microwave did not live up to your expectations due to the pressure that has to be applied to the buttons on the control panel. This is definitely not the consumer experience that we strive for with this appliance, and we will be sure to share this feedback with our product design teams for review.
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on December 7, 2023
Posted by: Geo76
from Hartford, WI
I'm only giving this product a 4 star review because I really haven't been able to take advantage of all the features this product has. So far I've been happy with what I have been doing. As soon as I have been able to take advantage of the complete line of features will I be able to give a complete review of this product.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Misalligned door
on April 4, 2024
Posted by: GE customer 1M
Door misaligned at the bottom. Condensation on interior door after heating food for 2 mins. Finger smudges retained easily with touch.
Response from geappliances.comBy Jonathon, GE_Appliances, April 5, 2024
We want to help with the door being misaligned. We suggest scheduling service. We're confident that our technician will be able to get this repaired. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 25, 2024
Posted by: Pearlygirl
from Wichita Ks
This microwave does it all, great purchase, I will enjoy using it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent appliance, don't know how to use it
on November 11, 2024
Posted by: SteveG2
from TX
GE certainly makes a quality product, that's truly excellent. However, the mystery of how to use the appliance isn't covered in the documentation (or online). To fully use the microwave-convection oven-air fryer is a little bit of a learning curve. One example: air fryers would normally be preset to a temperature - that simply isn't an option on this appliance, and how to adjust to 'auto' or 'manual' modes isn't covered in the owner's manual. Mechanically though, the appliance is excellent!
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great experience
on April 13, 2022
Posted by: Ram65peru
from Las Vegas, NV
Too new for a performance review but buying, delivery and installation had been great. Love my GE profile microwave.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Product Works As Designed
on April 19, 2022
Posted by: mds8676
from CA
We originally bought 2, yes 2 of the defective PVM9179SKSS. Both blew-up before leaving the store when using the convection oven setting. We didn't want to drill new holes in the cabinet, so we decided to give the new PVM9179SRSS a try. Well, surprise, the new RSS doesn't match the holes from the KSS. This is good and bad. Good because it is a complete redesign of a defective KSS, bad because now our cabinet looks like Swiss cheese. But, so far, after one month of heavy use, it's working flawlessly. Note of caution: use a heat shield on the back and top to prevent heat scorching your wall and cabinet. We are using this in an RV. It replaced a worn-out Frigidaire.
I would recommend this to a friend!
Response from geappliances.comBy Mike@GEA, GE Appliances, April 25, 2022
Hi,
Thank you so much for reviewing your microwave. We appreciate you sharing your experience with us and we're glad to see you found a model that works for you! If there's anything you need, we're always here to help. Have a great day! Mike@GEA
Thank you so much for reviewing your microwave. We appreciate you sharing your experience with us and we're glad to see you found a model that works for you! If there's anything you need, we're always here to help. Have a great day! Mike@GEA
Written by a customer while visiting geappliances.com